The reviews for Dentistry on the Square (DOTS) suggest a very positive reputation with regards to both patient care and clinical outcomes. Recurring themes include professional expertise, exceptional service, and the personalized approach taken by the dental team. A significant number of reviews highlight the practice's ability to put patients at ease, particularly those with previous dental anxieties or bad experiences elsewhere. Patients are appreciative of the comprehensive explanations given for each part of their treatment plans. The emphasis on pain-free procedures and achieving exemplary results is a consistent trend. The staff, from receptionists to dental nurses and dentists, are frequently mentioned for their friendliness, helpfulness, and reassurances provided to patients. The effective management of treatment timelines, meticulousness to detail, and cosmetic outcomes like smile transformations are also central to customer satisfaction. The practice’s aftercare and desire to continue as a patient post-treatment indicate trust and confidence in the service provided.
Positive feedback for Dentistry on the Square focuses on several key aspects of the customer experience. Foremost, the professionalism and expertise of dentists such as Alison, both Jamies, and Amy, have been commended for not only delivering high-quality clinical results but also fostering trust through detailed consultations and genuine care for patients' personalized needs. Aesthetic results, specifically smile transformations involving dental implants, composite bonding, and whitening, have been highly praised for exceeding patients' expectations. The culture of patient care is another distinct positive, with all team members recognized for creating a welcoming environment, mitigating dental fears, and providing clear communication. Flexibility with appointment times and the provision of amenities like the comfort menu have enhanced the patient experience. Additionally, the mentions of pain-free treatments and the attentiveness to individualized goals further bolster the positive reception of the practice's services.
The gleaned customer feedback for Dentistry on the Square does not explicitly outline negative aspects of their services. However, an implicit concern can be derived from the emphasis on previous bad dental experiences before visiting DOTS, hinting at a prevalent issue in the broader dentistry field affecting patient perception and expectations. While DOTS appears to mitigate such concerns effectively, it is crucial for the practice to maintain its high standards to continue overcoming the skepticism that new patients may carry with them. Additionally, the reliance on excellent customer service and patient care as differentiators places pressure on consistent delivery of these values in order to sustain the currently perceived image. While the reviews do not contain specific criticisms, it is within reason to advocate for ongoing attentiveness to customer feedback to promptly address any issues that may arise in the future.
Customers consistently report that Dentistry on the Square offers pain-free treatments. The practice emphasizes comfortable and relaxed experiences, so you can expect them to take every precaution to minimize discomfort and anxiety during your dental procedures.
The team at Dentistry on the Square is experienced in handling patients with dental anxieties, offering a friendly and reassuring environment. They provide detailed explanations, personalized care, and amenities aimed at easing patient fears, as evidenced by multiple customer testimonials.
Yes, according to the reviews, DOTS dentists like Alison focus on both aspects, ensuring that patients leave not only with healthier teeth but also with aesthetically pleasing results. Many customers have highlighted the transformative cosmetic outcomes of their treatments.
*Pain Free Dentist GlasgowWinner: Best Patient Care In Scotland At The Dentistry AwardsPainless Dentistry Is Our Core Purpose…Each Month We Survey Our Patients & The Latest Results Are…100% Said Yes, They Would Recommend Us!* 100% Said Yes Their Treatment Was Indeed PAIN FREE!All of your dental treatments are performed in a ‘calm and gentle’ environment ensuring that you are completely relaxed and stress free.Tea, coffee, and DVD Goggles are available to take your mind off things.Dentistry On The Square are one of the few dentists in Scotland who has invested in the The Waterlase machine.Not only does it provide painless removal of decay it also allows us to perform dentistry without the need for a drill!
