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CRM Jewelers Reviews

Rated 4.9 based on 806 Reviews

58 NE 1st St, Miami, FL 33132, United States

Jewellers Miami

Published on
March 23, 2024
Last updated
June 16, 2025

Reviews Summary

Based on customer reviews, the overall sentiment toward CRM Jewelers is strongly positive. Reviewers consistently highlight the company's authenticity, warmth, and exceptional hospitality, with the team making customers feel valued and welcomed. Many customers explicitly mention team members by name and describe interactions as familial. Experiences are praised as memorable, luxurious, and thoughtfully organized, with specific reference to both store visits and prize-winning events. No negative feedback or significant complaints appear in the reviews provided.

Recurring themes include professionalism, personalized service, attention to religious or cultural preferences, and an emphasis on building long-lasting relationships. Customers who purchased watches or experienced event prizes report satisfaction with product quality, in-store experience, and the level of care given. The Miami location, team members, and comprehensive event organization are all highlighted as points of distinction.

Overall, CRM Jewelers is regarded as a reputable jewelry store in Miami, recognized for forging lasting connections and consistently delivering on promises of genuine hospitality and service excellence. The feedback demonstrates high levels of customer trust and a strong reputation within the luxury watch and jewelry sector in the region.
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What Customers Are Saying About CRM Jewelers?

nothing short of extraordinary

she was very nice

absolutely unforgettable experience

the best experience was the seamless and heartfelt interaction

I am very happy with my watches

remarkable

above the rest customer service

the way I was treated by everyone

top-class organization and hospitality

best experience ever at CRM Jewelers

Trustguide extracts key phrases from reviews about CRM Jewelers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of CRM Jewelers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

CRM Jewelers Ratings

5

As of Based on 806 revies as of Mar 23, 2024

CRM Jewelers Score

100%

As of Based on 806 revies as of Mar 23, 2024

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Customer Reviews

As of Jun 16, 2025, 806 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of CRM Jewelers's publicly available reviews View source

Aarvind Bhagwandass rated CRM Jewelers 5 stars
a month ago
First and foremost, this entire experience has been nothing short of extraordinary. From watching all the CRM Jewelers channels over the years, following their journey, and witnessing the life-changing prize competitions and the joy of past winners, to now personally becoming one of them, and now a life long customer, it feels surreal, especially being the first winner from Miami. What you see is truly what you get. The entire experience felt incredibly authentic. From Carlos, Charlie, Dan, Sandra, Natalie, Betty, and the rest of the CRM team,every single person was warm, welcoming, and genuine. They made both my wife and me feel not just like valued guests, but like a true part of their world… part of their family. From the moment we walked through the doors, every detail, from selecting our timepieces to the thoughtful way they anticipated and catered to our needs — spoke volumes about their dedication to excellence and hospitality. Their sincerity and care weren’t just extended to us, but to everyone who stepped into their store. It was a spectacular weekend, one we’ll never forget. We absolutely love our watches, and the CRM team made the entire experience that much more special. Thank you for your graciousness, warmth, and generosity, it was truly a weekend to remember
John Lopez rated CRM Jewelers 5 stars
a month ago
After being on the “Lists of Interests” in “Mayors of Dadeland mall” .. I finally decided to pull the trigger and look for the most competitive price for the watch I wanted. I called in, and spoke “Sandra” ! I sent her the watches I was looking for. After talking to her over the phone, I went to the store. She was very nice & educated me on the brand of Rolex, told me which Rolex’s collectors look for, how to adjust the time, date & even let me wear a few watches. I got this one & I’ll definitely be coming back. Thank you Sandra & to the CRM Family, this is the watch I left with
Michael B rated CRM Jewelers 5 stars
a month ago
Absolutely Unforgettable Experience. I have been a massive fan for many years and to have the privilege of meeting the CRM family and be treated like I have been part of the family for 20+ years was phenomenal. I’ve seen plenty of prize competition videos, I thought I knew what to expect and had an idea of how the day was going to go. From start to finish I can say that I was completely wrong about knowing what to expect, it ended up being so much more. Working with the whole team to get not just me but my family down there safely, Sandra perfecting my wife’s dream ring in just a matter of days and then working with Carlos and Charlie to take care of my grandfathers watch. But what stuck with my family and I the most was not the watches, rings, and jewelry. It was the hospitality. Inviting us into their own home, sharing personal experiences and stories, and connecting with every single one of us. They insisted that our day with them in their store, home, yacht and dinner was not just a one time occasion and that we are family, and there is many more to come in the future. Before the day was over the CRM family was already planning how we would spend our day the next time we would be able to pass by. This is not just another jewelry store and another business in downtown Miami. They create such a unique experience for their people that whether I won a competition or not I know that I would have been greeted with the same warmth, smiles and hospitality. They treat everyone that walks through their doors like family. Once again thank you to Carlos and the entire CRM family for creating unforgettable memories and relationships and allowing me to give back to my family. I could not have done it without you.

Frequently Asked Questions About CRM Jewelers

How does CRM Jewelers ensure a personalized experience?

CRM Jewelers provides individualized attention by welcoming guests personally, anticipating needs, and involving knowledgeable staff in the selection process. They accommodate special preferences and make each customer feel valued, extending a family-like atmosphere to everyone visiting their Miami store.

Are CRM Jewelers' prize competitions legitimate and memorable?

Multiple reviews confirm that prize competitions are real, well-organized, and lead to memorable experiences. Winners receive luxury prizes, hosted events in Miami, and detailed attention to their needs, resulting in positive, unforgettable memories.

Does CRM Jewelers respect specific dietary or cultural requests?

According to reviewers, CRM Jewelers accommodates religious or cultural needs, such as halal food, showing respect for customers' traditions during organized events or prize experiences. This consideration is part of their customer-focused approach.

About CRM Jewelers

Jewellers
CRM Jewelers is a retail jewelry business specializing in the sale of high-end watches, rings, and jewelry, including brands like Rolex. The company operates from a storefront in Miami, hosting both local customers and organizing promotional prize competitions. Services are provided in-person, with a focus on luxury items and exclusive experiences.

The company conducts business through personal consultations with customers in-store, guidance on selection, and curated event experiences for prize winners. Workflow includes detailed product education, relationship building, careful accommodation of customer preferences, and event organization, such as luxury trips and exclusive gatherings for winners.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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