Based on customer reviews, you can expect prompt responses, thorough explanations, and timely updates on project status. The company is praised for strong communication and usually adheres to the agreed-upon schedule, though there have been instances of delays due to overbooking.
While not the cheapest option on the market, customers report finding Colony Roofers' pricing to be affordable, with many valuing the quality of work and detailed attention as a worthy investment. They provide clear proposals and detailed explanations before any work begins.
Colony Roofers offers a warranty for their work, indicating a commitment to resolving any issues that may arise post-service. In case of dissatisfaction, they are known to address problems under warranty, but it's recommended to discuss any concerns up front.