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Birmingham Materials Recycling Facility Reviews

Rated 3.7 based on 1311 Reviews

Unit 11, 7 Nobel Wy., Birmingham B6 7EU

Rubbish Removal Birmingham

Published on
March 14, 2024
Last updated
June 15, 2025

Reviews Summary

The overall sentiment in reviews for Clearabee’s waste removal service is strongly positive, with customers repeatedly mentioning professionalism, punctuality, and effectiveness. Reviewers note that teams arrive on time, are courteous, and clear waste quickly and thoroughly. However, some comments highlight service delays, with one detailed criticism of missed delivery timing and perceived lack of genuine customer care. This provides a balanced view, revealing the company usually delivers but occasionally falls short on logistics and responsiveness.

The most frequent themes are efficient collection, friendly and professional staff, and smooth booking and communication. Multiple reviewers mention online booking and seamless updates regarding collection times. Staff demeanor, especially being polite and helpful, is called out many times, contributing to the company’s reputation. A substantial negative experience focuses on a significant scheduling failure but is also unique in its detail and outcome.

Overall, Clearabee is regarded by the majority of reviewers as a reliable and professional waste removal provider in the UK. Timeliness, clear communication, and polite staff are seen as strengths, while reduced customer loyalty is a risk when issues aren’t resolved. The company’s reputation in the UK is positive, with recognition for consistent, effective service punctuated by occasional lapses.
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What Customers Are Saying About Birmingham Materials Recycling Facility?

polite and very professional

Very professional.

removing the sofa and chair with not so much ease

friendly helpful driver.

men were superb recommended.

communication with the office was excellent.

Excellent service.

all items cleared, on time

pleasant ,helpful and professional

Trustguide extracts key phrases from reviews about Birmingham Materials Recycling Facility and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Birmingham Materials Recycling Facility's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Birmingham Materials Recycling Facility Ratings

5

As of Based on 1311 revies as of Mar 14, 2024

Birmingham Materials Recycling Facility Score

90%

As of Based on 1311 revies as of Mar 14, 2024

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Customer Reviews

As of Jun 15, 2025, 1311 customers have reviewed this business and rated it 3.7 Star out of 5. Trustguide conducted an in-depth analysis of Birmingham Materials Recycling Facility's publicly available reviews View source

Oby Oraedu rated Birmingham Materials Recycling Facility 5 stars
3 months ago
Excellent team of two, arrived on time appropriately dressed, polite and very professional. The waste was cleared in under 10mins left my property clear and clean. Very commedable! Will definitely use them again!
louisa goddard rated Birmingham Materials Recycling Facility 5 stars
3 months ago
Great service, they removed our corner sofa and foot stall. Booked the service online and paid online. Kept updated on the arrival time, Very professional.
Maxine Kirk rated Birmingham Materials Recycling Facility 5 stars
3 months ago
I was very concerned after booking for a sofa/chair clearance with Clearabee for today, when they hadn't arrived 2 hours after the time they'd given me in the morning and when I'd read all of these reviews! They seem to be either black or white, 1 star or 5 stars..... However, they did turn up eventually this morning, they did a quick assessment of everything and promptly set about the job. It wasn't an easy one at all, as it's an upstairs flat and the items needed to be cut up to get them out, which was why I'd waited so long to change them. They were polite and got on with the job brilliantly, removing the sofa and chair with not so much ease, including taking my front door out of its hinges. So after a small scare, I'm in the 5 star camp. Or maybe 4.5 stars due to the 2.5 hour wait.....

Frequently Asked Questions About Birmingham Materials Recycling Facility

Is the waste removal booking and payment process online with Clearabee?

Yes, customers can book Clearabee’s waste removal service and make payments online. Many reviewers mention seamless digital booking and updates, making the process straightforward for scheduling and payment.

How punctual are Clearabee’s teams for collection appointments?

Most reviewers report Clearabee’s teams arrive on time for waste collection slots. However, there is occasional feedback regarding delays, so while punctuality is the norm, exceptions can occur.

What happens if Clearabee is unable to fulfill a scheduled booking?

If Clearabee cannot fulfill an appointment, they generally offer a refund and notify the customer via email. Some reviews indicate a preference for improved communication and issue resolution in these scenarios.

About Birmingham Materials Recycling Facility

Rubbish Removal
Clearabee provides commercial and domestic waste removal services across the UK. Their core offerings include collection of furniture, rubbish, and other unwanted items, with bookings mainly made online. The company operates within the waste management sector and focuses on in-person pick-up and disposal for homes and businesses.

Clearabee operates with scheduled collection slots, typically communicated to customers in advance. Teams arrive on site, assess the required work, and complete the removal efficiently. The operational flow often includes real-time updates, polite interactions from field staff, and trackable service via digital tools. Payment and administrative processes are primarily handled online.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.