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Junk King Phoenix Reviews Summary

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Rubbish Removal | Phoenix, AZ

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2115 W Shangri-la Rd Suite 6, Phoenix, AZ 85029, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Junk King Phoenix?

As of Jun 11, 2024, 1497 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Junk King Phoenix's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

fast and professional

removed today

friendly fast service

very easy to schedule

reasonable prices

extremely kind and helpful

prompt, efficient

fast and efficient

handled very quickly

quick job

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 11, 2024
Last updated
June 11, 2024

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Junk King Phoenix's customer reviews analysis

Junk King Phoenix has cultivated a positive reputation, reflected in customer reviews that frequently praise its professionalism, efficiency, and customer service. Customers consistently highlight the team's promptness and the effectiveness with which they execute their removal services. From handling bulky items like hot tubs to assisting with smaller personal junk removal projects, the teams, often named in the reviews (indicating good customer rapport), are commended for their speed and courteousness. The repeated emphasis on fair pricing suggests that customers find value in the services provided, further reinforcing the company's positive standing in the realm of junk removal. Overall, the customer experience appears to be overwhelmingly positive, with many indicating a willingness to recommend the service to others and use it again in the future.

Positive Feedback

Key positive aspects of customer feedback for Junk King Phoenix include a strong emphasis on professionalism and the friendly nature of the service teams. Customers appreciate the quick response and punctuality of the team, as they often receive service within the same day, sometimes within an hour of their call. The ease of scheduling and thorough job completion are frequently mentioned, reflecting the company's commitment to efficient service. Positive interactions with staff members, such as Alex, DeRon, Paul, Jesse, Devon, Jim, Jason, Logan, Andrew, Enrique, Carmelo, and others, are often highlighted, which points to the employees' personable and helpful demeanor as a core strength of the company.

Concerns and Threads

While there are overwhelmingly positive testimonies, the reviews provided do not present any explicit negative aspects of customer feedback for Junk King Phoenix. All reviews seem to commend the service, with no recurring issues or dissatisfaction mentioned. In the absence of negative reviews or critical feedback, it is not possible to accurately deduce any significant areas for improvement or consistent customer pain points. This lack of negative feedback may suggest that Junk King Phoenix succeeds in meeting or exceeding customer expectations in the areas of service discussed in these reviews.

Frequently asked questions about Junk King Phoenix

Can Junk King Phoenix handle large item removals, such as hot tubs?

Yes, Junk King Phoenix is equipped to handle large item removals. Customers have praised the company for efficiently removing bulky items like hot tubs and providing a thorough cleanup afterward.

What do customers say about the pricing of Junk King Phoenix's services?

The majority of customer feedback mentions that Junk King Phoenix offers very reasonable and fair pricing for their services, with several customers noting the value and affordability of the work provided.

How quickly can Junk King Phoenix respond to service requests?

Junk King Phoenix is known for its prompt response to service requests, often providing same-day service. In some cases, customers report the team arriving within an hour of their call, indicating a fast and efficient service model.

Recent customer reviews and testimonials for Junk King Phoenix

Junk King Phoenix
Connie Willis
5-Star
2 weeks ago
Alex and DeRon were fast and professional. They did a great job with removing my furniture! I would use this service again and definitely recommend Junk King!
Junk King Phoenix
Darlene Baier
5-Star
3 months ago
I had a broken down Hot Tub on my patio that was such an eyesore. It no longer worked and I have been wanting to get rid of it for the longest time. Thankfully after many calls to other pick up companies, a friend had used Junk King to get rid of hers. From the 1st call everyone was so professional and nice. They came out the same day and gave me a VERY reasonable quote to remove it. It was removed today. They were on time, speedy and cleaned up my patio perfect. Paul and Jesse were so nice and friendly. Pricing was good and the customer service is exceptional. I would recommend Junk King for any of your removal needs. I will definitely be using them again!
Junk King Phoenix
David Ferguson
5-Star
a month ago
Excellent and Friendly fast service from start to Finish! Devon and Jim were amazing getting my restaurant line fridge off my hands and inexpensive
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Junk King Phoenix's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Junk King Phoenix

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1497
reviews
Excellent
Good
Average
Fair
Poor
More details

About Junk King Phoenix

Rubbish Removal
Junk King Phoenix provides fast, eco-friendly junk removal services in the Phoenix, AZ area for your personal or commercial junk hauling needs. We offer full-service junk pickup and self-service dumpster rentals to get almost any job done. We are rated #1 nationally for our customer service because we enjoy taking care of our customers. To minimize what we put into landfill, we reuse, recycle, or donate as much as possible. We are locally owned and operated, licensed, and fully insured. We provide transparent pricing with no hidden fees, unlike other junk removal companies. We look forward to providing you with an exceptional junk removal experience. Call us today to schedule your free, onsite estimate!
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