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Clean Homes Dmv Reviews Summary

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Cleaning Services | Washington, DC

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Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Clean Homes Dmv?

As of May 02, 2024, 86 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Clean Homes Dmv's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Excellent job

lifted a huge weight off of my shoulders

cleaning was spotless

An excellent cleaning job

SELF CARE SUNDAY

never disappoints me

feels amazing

spotless

great cleaning

beyond accommodating

did nothing, but milk the clock

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
May 2, 2024
Last updated
May 2, 2024

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Clean Homes Dmv's customer reviews analysis

Clean Homes DMV has garnered a commendable reputation based on recent customer reviews, indicating consistent satisfaction with their cleaning services. Customers praise the professionalism, attention to detail, and punctuality of the Clean Homes DMV team. Recurring themes in the feedback include appreciation for the easiness of the booking process, thoroughness of the cleaning performed, and the transformative effect it has on clients' homes and lives. The company's excellence in communication and responsiveness to scheduling needs are also frequently cited, reinforcing their commitment to customer service. While most reviews are laudably positive, there is a singular account of dissatisfaction concerning a billing discrepancy and a perceived shortfall in service duration and quality, which may indicate an isolated incident or a gap in service consistency.

Positive Feedback

The positive feedback for Clean Homes DMV generally lauds the high-quality cleaning services delivered by the company. Many reviewers express a deep sense of relief and gratitude, noting how the cleaning significantly improved their living spaces and overall well-being. Some of the standout facets of the service include its professionalism, thoroughness, and efficiency. Clients have specifically highlighted the pristine condition of carpets post-cleaning, as well as the meticulous attention given to various parts of their homes. The cleaners' ability to accommodate specific cleaning needs and their meticulous care in treating areas of particular concern are reiterated across reviews, underscoring the personalized aspect of the service. Ease of booking and consistent on-time arrival of cleaners furthermore contribute to a seamless and stress-free customer experience. Overall, Clean Homes DMV appears to have established a reliable, detail-oriented service that fosters loyalty and repeat business.

Concerns and Threads

While the vast majority of feedback for Clean Homes DMV is positive, there are noteworthy negative aspects that emerge from the reviews. A critical review mentions a situation where the service provided fell short of expectations in both time and quality. According to this customer, payment was processed for a service that was not fully rendered, leading to dissatisfaction and distrust in the company's billing practices. This review also accuses the cleaners of lacking efficiency, alleging that they 'milked the clock.' The overall grievance seems to stem from a purported discrepancy between charged services and received services. Though this incident appears to be an exception in a sea of positivity, it highlights the importance of ensuring consistency and transparency in service delivery to maintain the company's reputation.

Frequently asked questions about Clean Homes Dmv

How easy is the booking process for Clean Homes DMV?

Based on customer testimonials, the booking process for Clean Homes DMV is described as super easy and straightforward, allowing for smooth scheduling of cleaning services.

Do the cleaners at Clean Homes DMV have any sort of background check or vetting process?

Yes, Clean Homes DMV informs its clients that all contracted cleaners have passed background checks and come with references, ensuring trustworthiness and professionalism.

What happens if the service provided doesn't meet the expected duration or quality?

While these instances are rare based on reviews, if you are unsatisfied with the service duration or quality, it is recommended you contact Clean Homes DMV directly to address the issue and seek resolution.

Recent customer reviews and testimonials for Clean Homes Dmv

Clean Homes Dmv
Jaquenette Ferguson
5-Star
3 weeks ago
Excellent job. This crew was so nice. Patient and detailed cleaning. Very professional in manner & process of cleaning. And the carpet looked brand new, awesome. Will highly recommend your company. Thank you Thank you Thank you!!!
Clean Homes Dmv
Brieana Burrs
5-Star
2 weeks ago
I was so overwhelmed by my home being a mess and Clean Homes DMV lifted a huge weight off of my shoulders! Me and my family can breathe again and take care of the other household duties we need to take care of now that we have a clean home! The booking process was super easy and the cleaners came on time!! I’m so grateful for the team and will definitely be using them again! Thank you Clean Homes DMV
Clean Homes Dmv
Olu Kemi
5-Star
2 years ago
I am so glad I called Clean Homes DMV! My home needed a good cleaning. I moved in December 2020 and although i clean my house regularly, it was time for a good deep cleaning. I was excited to read the reviews from the other customers. And folks, the reviews are true - CHDMV does amazing work! They were punctual, quick, and professional. My living room, dining room, kitchen, master bedroom and two bathrooms were spotless in ONE HOUR! I will definitely use Clean Homes DMV again.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Clean Homes Dmv's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Clean Homes Dmv

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
86
reviews
Excellent
Good
Average
Fair
Poor
More details

About Clean Homes Dmv

Cleaning Services
Clean Homes DMV provides premier residential and commercial cleaning services to customers throughout the Washington, D.C., southern Maryland, and northern Virginia areas. We pride ourselves in providing five star services to our customers through an easy booking process and top notch cleaning jobs.
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