Chicago Property Services, Reviews
Rated 4.5 based on 87 Reviews
Property Management in Chicago
3634 W Wrightwood Ave, Chicago, IL 60647, United States
Published on
February 27, 2024
Last updated
July 10, 2025
Chicago Property Services, Inc. appears to have a polarizing reputation based on the reviews. On the positive side, many clients commend the company for its professionalism, efficiency, and quality of service, particularly in areas of customer service, maintenance, and property management. Clients appreciate the company's responsiveness, transparency, and open communication, as well as the cost-effective solutions provided for renovations. However, on the negative side, there are substantive concerns expressed by some clients including delinquency in financial reporting, poor responsiveness to client inquiries, billing issues, staff turnover, and challenges with their internal communication platform. The contrast in feedback suggests varying experiences among clients, with some expressing high satisfaction and others indicating significant dissatisfaction which could reflect inconsistency in service quality or differences in individual client management.
Reviews suggest that Chicago Property Services offers transparency and regular updates to some clients, which they find helpful for staying informed about their properties. However, experiences may vary, and prospective clients should discuss communication expectations directly with the company.
Some clients have raised issues regarding delinquency in financial reporting, unexplained billing, and a binding three-year contract with auto-renewal. Prospective clients are advised to carefully review contract terms and discuss these concerns with CPS prior to engagement.
Satisfied clients praise the company for their reliable maintenance and repairs team, stating that it saves them time and hassle. However, individual experiences can vary, so it's recommended to seek clarity on the scope of these services and response times when considering Chicago Property Services.
We are Chicago's Condo Management Experts. From condo and townhome association management to HOA community management, CPS is comprised of a team of highly trained community consultants standing by to serve you and your entire community. Call us today and discover the difference with Chicago Property Serivces.