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Calvary Hill Funeral Home & Cemetery Reviews

Rated 4.3 based on 398 Reviews

3235 Lombardy Ln, Dallas, TX 75220, United States

Funeral Directors Dallas

Published on
February 16, 2024
Last updated
June 18, 2025

Reviews Summary

Overall, the customer sentiment for Dignity Memorial and Calvary Hill funeral services is strongly positive. Reviewers consistently note high levels of kindness, patience, and professionalism shown to their families during difficult times. Specific staff members such as Marisol, Martha, Mr. Ayala, Alex Garcia, Monica, Luis, Yesenia, and Maria Brown are frequently highlighted for their caring attitudes and willingness to accommodate requests. There is minimal critical feedback present in the reviews.

Common feedback includes praise for staff members' compassion, helpfulness in making arrangements, and flexibility. Customers often mention being supported through contract changes and receiving guidance on headstone design. The venue and cemetery services are described as well-organized, with thoughtful touches such as help with food, special memorial events, and clear communication across the process. Multilingual and culturally respectful service is also pointed out as a valued feature.

Overall, Dignity Memorial's reputation in funeral and memorial services is regarded as highly professional and supportive in the region. The consistent emphasis on smooth experiences, personalized attention, and multiple repeat uses from families reflects significant trust in their team for sensitive life events. Their comprehensive coverage from planning to ceremony execution is viewed favorably by local clients.
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What Customers Are Saying About Calvary Hill Funeral Home & Cemetery?

kindness that was shown to my family

so professional and had the most wonderful personalities

worked efficiently and professionally

went above and beyond

GREAT CUSTOMER SERVICE.

helped me every step of the way

really great and excellent with customer service

very nice! She had a positive attitude

above and beyond for my uncle

very special way to get people together ❤️

Trustguide extracts key phrases from reviews about Calvary Hill Funeral Home & Cemetery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Calvary Hill Funeral Home & Cemetery's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Calvary Hill Funeral Home & Cemetery Ratings

5

As of Based on 398 revies as of Feb 16, 2024

Calvary Hill Funeral Home & Cemetery Score

100%

As of Based on 398 revies as of Feb 16, 2024

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Customer Reviews

As of Jun 18, 2025, 398 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Calvary Hill Funeral Home & Cemetery's publicly available reviews View source

Patricia Jordan rated Calvary Hill Funeral Home & Cemetery 5 stars
7 months ago
My experience was amazing with Dignity Memorial. I was so impressed with the kindness that was shown to my family. They did an amazing job setting up all the pictures, flowers and helping with the reception area. They were so kind to help us bring in the food. My father, mother and brother are all laid to rest here.
Betty Arnold rated Calvary Hill Funeral Home & Cemetery 5 stars
2 months ago
My counselor Marisol was wonderful. I made several changes at different times on my contracts and she was always so understanding and made my changes. She so patient with me. When I went to Martha the designer she helped me so much and made some suggestions to help me by the time we were done with my headstone it was just as I wanted to perfection with all her help. This is the place you want to go to. Marisol and Martha were so professional and had the most wonderful personalities.
Christine Zalghout rated Calvary Hill Funeral Home & Cemetery 5 stars
2 months ago
The staff at Calvary Hill worked efficiently and professionally. They were always available to provide last minute assistance or changes. The venue area to provide a meal was a suitable size for our guests after the burial. Any requests were taken care of immediately which made the whole event run smoothly. Thank you Calvary Hill, Yesenia and all the staff. Our friends and family said it was a beautiful overall ceremony. From the Mass to the burial, to the venue for a delicious meal. I can’t thank you enough. The Castillo family all thank you.

Frequently Asked Questions About Calvary Hill Funeral Home & Cemetery

What kind of support do staff provide during funeral arrangements?

Staff members help families with every step of funeral planning, including paperwork, ceremony setup, venue preparation, and special requests such as food or memorial displays. Many staff are highlighted for their kindness, flexibility, and willingness to accommodate changes.

Are services available in multiple languages?

Yes, bilingual staff are available, and several reviewers mention receiving services in more than one language. This helps families from different backgrounds communicate their wishes and ensures respectful, clear arrangements.

Can arrangements or contracts be changed after signing?

Customers report making changes to contracts and arrangements, often with the help of accommodating staff. Flexibility is often described, with counselors updating plans or headstone details as needed to meet family preferences.

About Calvary Hill Funeral Home & Cemetery

Funeral Directors
Dignity Memorial provides funeral, cemetery, and memorial services, supporting families in planning and carrying out end-of-life arrangements. Operating in the funeral services industry, the company delivers its offerings through in-person consultations and on-site services at funeral homes and cemeteries.

The company organizes all aspects of ceremonies, including memorial receptions, venue preparation, headstone design, and handling of related logistics. Staff members assist with arrangements, ensure customization to client needs, and offer guidance throughout the process. Bilingual services and specific staff assignment for each case are key operational features.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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