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Calderstones Park

Calderstones Park Reviews Summary

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Parks | Liverpool

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Calderstones Mansion House, Calderstones Rd, Liverpool L18 3JD

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Calderstones Park?

As of Apr 17, 2024, 94 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Calderstones Park's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 17, 2024
Last updated
April 17, 2024

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Calderstones Park's customer reviews analysis

The reputation of Calderstones Mansion House is encapsulated by a series of mostly positive reviews, which showcase the establishment as a multi-functional property within a park setting, offering a range of amenities and activities. Key themes that emerge from the feedback include appreciation for the park's character and the mansion's various uses, such as a café, museum, and event spaces like modern function rooms. The staff and volunteers receive commendations for their friendly and helpful demeanour. Customer experiences vary with some expressing satisfaction due to the facility's offerings and its setting for events like weddings, which are praised for exceptional service and quality. Overall, these narratives suggest that the Mansion House has secured a favourable position in the minds of visitors, although there are isolated criticisms, particularly regarding maintenance and cleanliness, which present opportunities for improvement.

Positive Feedback

Calderstones Mansion House has earned acclaim for its versatile array of services and picturesque setting. The property's café, with both indoor and outdoor seating, is frequently noted for its popularity among visitors. Moreover, the presence of reading and activity rooms enriches the customer experience, providing both leisure and educational benefits. Event organizers and attendees speak highly of the mansion's function room, catering, and bar services, asserting that the picturesque backdrop contributes to the venue's suitability for intimate occasions like weddings and baby showers, with special note of the team's attentiveness and the high quality of food provided. The provision of dog-friendly outdoor seating and the engagement in children's activities and thematic seasonal events further illustrates the Mansion House's commitment to inclusivity and community engagement.

Concerns and Threads

While the property has many positive attributes, some areas for improvement are brought to light by a subset of reviews. Visitors point out that the park and some facilities appear to be in need of greater attention with respect to tidiness and general upkeep. These issues are specifically referred to as making the café and park seem 'very tired' and 'in need of a clean-up'. Additionally, while not explicitly a negative sentiment for all, one reviewer implies an acceptance of lower maintenance standards by suggesting that knowing what to expect in terms of cleanliness mitigates potential dissatisfaction. This tolerance of subpar standards may not be shared by all potential visitors and indicates that enhancing the cleanliness and maintenance regimes could lead to a more uniformly positive reputation.

Frequently asked questions about Calderstones Park

Is Calderstones Mansion suitable for holding private events like weddings or baby showers?

Yes, Calderstones Mansion is described as an ideal venue for intimate events such as weddings and baby showers, offering private space, attentive service, and excellent catering.

Are there facilities for families and children at Calderstones Mansion?

Definitely. The property includes a play area, spaces for reading and children’s programs, and big fields for outdoor activities, making it family-friendly.

Are dogs allowed at Calderstones Mansion House?

Yes, dogs are welcome at the Mansion House. Outdoor seating accommodates visitors with dogs, demonstrating the venue's pet-friendly atmosphere.

Recent customer reviews and testimonials for Calderstones Park

Calderstones Park
Richard Griffiths
5-Star
2 years ago
Located within the park a renovated & converted multi use period building with a wealth of character. The property houses the a popular cafe with lots of inside & outside seating areas, a museum, the Calderstones (covered area outside), reading & activity rooms. There is also a large modern function room, with full width.by-fold doors over looking then gardens, with onside catering & a bar. The property seems well used & the staff/ volunteers we met during our visit where friendly & keen to help.
Calderstones Park
keith ball
5-Star
a year ago
Beautiful park , lots of friendly people about to chat with, plenty of birds on the lake, trees to climb, leaves to kick,
Calderstones Park
Judy C
5-Star
3 years ago
Lovely walk around the park, through the Japanese garden and seeing the Mansion. Although we were not allowed to go into the Mansion, we could have something eat and drink in the Mansion cafe or an ice cream at the ice cream parlour.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Calderstones Park's customers had a positive experience.

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Calderstones Park

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
94
reviews
Excellent
Good
Average
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Poor
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