Most reviews for Boots suggest that the staff are helpful and well-informed, especially at dedicated counters for brands, providing customers with professional advice and assistance. However, there are instances of customers encountering untrained staff, so for the best experience, it may be preferred to seek out a specialist on the floor.
Yes, customers report frequent deals such as 3-for-2 offers on various products and vitamins, which allows for savings. Promotions like receiving a free brush with certain purchases also add value to the customer’s shopping experience.
The reviews indicate that Boots generally offers a clean, well-organized store layout with wide aisles and good accessibility, including for disabled individuals. Products range from cosmetics and skincare to baby items, pharmaceuticals, and more, often praised for being comprehensive and catering to a wide audience.