Bond Construction appears to garner overwhelmingly positive reviews from customers who have utilized their services for various renovation projects, typically within residential settings, particularly in Manhattan. The praise frequently emphasizes the company's promptness, professionalism, and adherence to both time and budget constraints. Customers note the team's attention to detail, resourcefulness, and quality of work as standout attributes, highlighting the ability to manage complex co-op approval processes, provide clear and effective communication, and navigate unforeseen challenges. A recurring theme is the satisfaction with the end results and the ease of interaction with the company's owner, Ed, who is commended for his on-the-ball approach and continuous availability for consultation and updates. Despite the largely optimistic feedback, there is an instance of negative experience where improper installation led to a costly leak, indicating that while generally reliable, there may be occasional oversights in execution.
Customers frequently cite swift and clear communication as a defining positive quality, especially regarding updates and consultations provided by the company's owner, Ed. Bond Construction's ability to deliver projects on time and within budget is highly valued by clients, who also note the company's professional conduct during renovations and respect for both building rules and neighbors. The team's efficiency in completing various tasks, including several types of conversions and renovations, receives high marks. Customer satisfaction reflects the appreciation for the finesse in detail and overall work ethic, and the contractors' readiness to provide creative solutions to unexpected problems is especially appreciated. Clients who recommend Bond Construction underscore the positive outcomes of their investments in the company's services.
Amidst the backdrop of favorable reviews, a singular account of dissatisfaction exists, revealing potential issues with the quality of some workmanship. Five years after a completed project, a customer experienced a leak due to what was described as inadequate installation practices concerning a shower base liner, resulting in a costly repair. This indicates that while Bond Construction generally upholds a high standard of quality, there might be isolated cases where attention to technical aspects demands improvement. Such incidents highlight the importance of post-service accountability and the possible need for enhanced scrutiny during project completion to prevent future recurrences of similar situations.
According to customer reviews, Bond Construction is adept at devising creative and effective solutions to unexpected issues that arise during renovations. They maintain clear and consistent communication with clients to navigate such challenges efficiently.
Reviews consistently indicate that Bond Construction is capable of completing projects within the agreed timeframe and budget, with many clients reporting satisfaction in this regard and emphasizing the company's reliability on these fronts.
Customers report that Bond Construction's crew members are professional, friendly, and respectful of building rules and neighbors while on-site. The team's professionalism is commended along with their strong work ethic and high-quality results.
Bond Construction is a full service general construction firm with a diverse portfolio of fine residential, commercial and retail projects in New York City.
