Ben Behnam, MD, FAAD has garnered predominantly positive reviews from clients praising the dermatologist for his knowledgeable, professional, and personable approach to patient care. Dr. Ben and his office staff are consistently noted for their warmth, efficiency, and professionalism, contributing to a comfortable and smooth patient experience. Appointments are reportedly easy to secure, and patients feel their medical and cosmetic dermatology needs are comprehensively addressed. A common thread among the reviews is the trust that patients have in Dr. Ben’s conservative approach to treatments and the personalized attention they receive. Cases of long-term patronage further endorse the satisfaction levels, suggesting that patients are not only satisfied with their initial care but also feel inclined to continue their relationship with the practice over many years.
Key positive aspects identified in customer feedback include the office’s warm and friendly atmosphere, quick and efficient scheduling, and the thorough professionalism exhibited by Dr. Ben and his staff. Patients feel highly valued as Dr. Ben takes the time to listen to their concerns and offers detailed explanations of the available treatment options. Various testimonials emphasize his expertise in both medical and cosmetic dermatology, with several accounts of successful long-term care. The staff's responsiveness via text and email further enhances customer satisfaction. Additionally, patients appreciate the realistic and honest advice, without feeling pressured to undergo unnecessary procedures, which bolsters the clinic's reputation for integrity and patient-focused care.
While the vast majority of feedback is positive, there is a notable negative review highlighting a vastly different experience. The reviewer perceives Dr. Ben as more business-oriented rather than patient-focused, contrasting with the other reviews. They experienced a brief and unsatisfactory follow-up appointment and felt pushed towards the clinic’s proprietary products rather than receiving a discussion about standard treatments. This patient's frustration was magnified by their financial investment and the travel distance involved. The negative impression left by this isolated experience points towards a potential inconsistency in the practice's approach, especially in comparison to the high level of service and care reported by other patients.
According to numerous patient reviews, scheduling an appointment with Dr. Ben Behnam is relatively easy and efficient, contrasting positively with typical wait times experienced with other dermatologists.
Yes, Dr. Ben Behnam provides a comprehensive range of services that address both medical and cosmetic dermatological needs, with several testimonials praising his expertise in both areas.
Patient feedback indicates that the staff at Dr. Ben Behnam's clinic are very responsive over text and email when addressing patient concerns or questions before and after appointments.