This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Amy’S Angels Cleaning?
As of Jun 03, 2024, 52 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Amy’S Angels Cleaning's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
they did an incredible job
went above and beyond
you rock
absolutely a great experience
delight to do business with
excellent job
amazing job
outstanding customer service
quite simple
immaculately cleaned
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Created by
Trustguide
Published on
May 1, 2024
Last updated
June 3, 2024
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As of May 01, 2024, 52 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
Overall, the reputation of Mya Cleaning Services appears to be quite positive as evidenced by the latest reviews from customers. The reviews suggest a high level of satisfaction with the cleaning services provided, noting the efficiency, professionalism, and thoroughness of the cleaning teams. Punctuality and a strong work ethic are recurring themes, with specific mentions of teams being hardworking and going above and beyond expected duties. Customer service is characterized as prompt, polite, and accommodating, suggesting effective communication and a focus on customer needs. The ease of booking services online and the company's responsiveness to feedback, including follow-up and adjustments to ensure customer satisfaction, contribute positively to their reputation.
Positive Feedback
Positive customer experiences with Mya Cleaning Services frequently highlight the professional and courteous nature of the cleaning staff. Customers report exceptional cleanliness and attention to detail, with teams going so far as to clean often-overlooked areas such as baseboards, inside ovens, and microwaves, and organizing personal items like dog toys. Reviews indicate a sense of trust and appreciation for the staff's kind interactions, especially with repeated bookings, emphasizing clients' comfort with letting the teams into their homes. The convenience of booking and scheduling, complemented by efficient text messaging for updates, enhances the customer experience by catering to busy lifestyles.
Concerns and Threads
While overwhelmingly positive, the customer feedback for Mya Cleaning Services does include an individual case requiring company follow-up. An indication of a less-than-satisfactory experience initially led a customer to update their review, which was addressed by Mya Cleaning Services with an apology and a refund. This isolated incident may suggest that while the service is generally excellent, there can be instances where the company may need to rectify situations post-service. However, the proactive customer service approach and the willingness to rectify issues contribute to the overall positive perception of the company.
Frequently asked questions about Amy’S Angels Cleaning
Can I request the same cleaning team for each session?
Yes, many customers rebook the same cleaners for subsequent sessions due to satisfaction with their service.
Does Mya Cleaning Services provide deep cleaning and move-out cleaning options?
Yes, they offer a range of services including standard cleaning, deep cleaning, moving-related cleaning, and more.
How does Mya Cleaning manage scheduling and communication with clients?
The company utilizes convenient text messaging to provide updates on arrival times and schedules, and they have a system in place for easy online booking.
Recent customer reviews and testimonials for Amy’S Angels Cleaning
Emily Gomez
5-Star
6 months ago
I had to drop a quick review for Mya Cleaning. I recently hired them to clean my 2 bedroom apartment and they did an incredible job! The team was punctual, efficient, and left my home looking spotless. Customer service was prompt and polite. I highly recommend their services! Give them a try! Services: Standard cleaning, Moving-related cleaning, General housekeeping, Deep clean
Jack Mannis
5-Star
3 months ago
Kattlin and Maritza are extremely hard working and went above and beyond to make my house spotless. I was blown away to be honest, and I’ll definitely be requesting them again and will be using Mya going forward!
Laura Bastianelli
5-Star
a month ago
We were very pleased with the tough job cleaning our 2 bedroom house today. Thank you very much Melissa and Cindy, you rock! You ladies were focused, hard working and professional.
We will definitely call again.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
Mya Cleaning Services offers quality cleaning services for everyone in Los Angeles and Las Vegas. If you don't have enough time to keep your home tidy and clean, we can send our highly trained cleaners to do the job. We are ready to cover all your cleaning needs thanks to our variety of add-ons and cleaning packages, such as commercial cleaning, regular house cleaning, and post-construction cleaning services. Besides, our eco-friendly products will keep your household safe. Schedule quickly and easily on our online booking system!
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