The reviews for 9th Street Designer Clearance paint a positive overall picture of the company, with several customers expressing satisfaction with the quality of furniture, the reasonable pricing, and the excellent customer service. Jerome and Michael are frequently mentioned for their helpful and friendly assistance, indicating a strong, customer-focused team. The in-store experience is particularly praised for its no-pressure environment and the opportunity to physically test out furniture before purchasing, a distinct advantage over online shopping. The store's delivery service is also noted as efficient, often providing same-day service, which enhances the customer experience. However, there is an isolated complaint about feeling cheated on the discount and transportation fees, suggesting that while the majority of experiences are positive, there may be some inconsistencies in pricing transparency or communication.
Customers highlight several key strengths of 9th Street Designer Clearance including the excellent customer service provided by staff members like Jerome and Michael, who are consistently mentioned for their approachability and ability to assist customers without exerting pressure. There is a strong appreciation for the store's diverse and unique selection of furniture pieces, as well as the value for money indicated by what many customers describe as 'good prices.' Additionally, the delivery services provided by the company add a note of convenience to the customer experience, with particular commendation for the promptness and professionalism of the delivery teams. The physical showroom offers customers the tangible benefit of testing furniture before making a decision, further adding to the positive aspects of shopping at 9th Street Designer Clearance.
Despite the overall positive experiences, there are certain negative aspects that emerge from the customer feedback. A significant concern involves an incident where a customer felt cheated by what they perceived to be misleading discounts and overpriced transportation fees. This indicates a potential issue in pricing transparency or fairness, which could negatively impact the company's reputation if such experiences are replicated. Such an instance of customer dissatisfaction suggests that there may be room for improvement in the company's communication regarding pricing and fees to ensure that future customers have clear expectations and do not feel misled post-purchase.
Yes, 9th Street Designer Clearance often provides same-day delivery service, as highlighted by customer reviews. However, availability may vary, so it is recommended to confirm delivery options at the time of purchase.
Customers often remark on the unusual and abundant selection at 9th Street Designer Clearance, suggesting that you are likely to find unique and exciting pieces that are not typically available at larger, mainstream retailers.
Based on customer testimonials, 9th Street Designer Clearance prioritizes a no-pressure sales environment, allowing customers to comfortably explore and sit on furniture pieces before making a decision.
This showroom boasts discounted prices for a vast collection of home furnishings & decor items.
