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Zeal Reviews Summary

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Marketing Agencies | Leeds

Platform, New Station St, Leeds LS1 4JB

Trustguide Rating

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A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Zeal?

As of Apr 12, 2024, 27 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Zeal's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 12, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 12, 2024
Last updated
April 12, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Zeal's customers had a positive experience.

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Zeal's customer reviews analysis

Analyzing the collected reviews indicates that Zeal has established a reputation as a competent internet company offering services that facilitate companies in maximizing their online presence. Customers commend Zeal for providing comprehensive services that appear to be particularly beneficial for those lacking in-depth knowledge of navigating digital marketing and the complexities associated with search engine dynamics. Further, the feedback suggests Zeal's paid search services are highly regarded, with clients experiencing significant returns on investment and successful campaign outcomes. While the bulk of the reviews paint a positive picture of customer satisfaction and the value of Zeal's packages, there is also an instance where the company fell short in directly addressing a customer's needs, which was subsequently resolved with non-professional assistance. This indicates there could be occasional gaps in Zeal’s ability to troubleshoot individual client concerns, though overall impression remains favorable.

Positive Feedback

The positive aspects of Zeal's customer feedback highlight the company's strength in delivering services that empower companies in the digital arena. Clients appreciate Zeal's role in helping them realize their ambitions in the virtual world, with notable mentions of the 'Zeal Total service package' as being essential for entities struggling with the complexities of online operations. Moreover, Zeal's creative and thoughtful paid search campaigns have been credited for generating substantial ROI, attesting to their expertise in paid search strategies. Individual staff members such as Jane have also received personal commendation for their work ethic and collaborative nature, reinforcing the perception of a dedicated and professional team.

Concerns and Threads

On the flip side, despite the positive feedback, Zeal has exhibited shortcomings in customer service in an isolated incident where they were unable to provide adequate support to a client. This suggests that while Zeal generally performs well, there may be a need to bolster their customer service or ensure that their support team is designed to handle diverse customer queries more effectively. No other specific negative experiences have been disclosed in the provided reviews, but this solitary expression of dissatisfaction could be indicative of instances where Zeal's facilitation may not fully resonate with the customer's individual problem-solving expectations.

Frequently asked questions about Zeal

What services does Zeal offer to help companies thrive online?

Zeal offers a range of internet services including comprehensive digital marketing strategies, especially in paid search campaigns, to help companies establish and optimize their online presence. Their services are tailored to assist companies which might struggle with understanding and implementing efficient online marketing and search engine navigation.

Can Zeal's expertise in paid search campaigns lead to tangible financial returns?

Yes, based on customer feedback, Zeal's paid search services are creative and result-oriented, often delivering a return on investment that exceeds client expectations. Their strategic approach aims to maximise the financial outcomes of online marketing campaigns.

How reliable is the customer service provided by Zeal?

While the majority of reviews reflect a positive experience with Zeal's customer service, there has been an instance that suggests the support could sometimes be less effective in resolving specific issues. Prospective customers may consider clarifying the support structure and responsiveness as part of their decision-making process.

Recent customer reviews and testimonials for Zeal

Zeal
Dr fred dave
4-Star
4 years ago
A great internet company who help companies realize there dreams and ambition in the wonderful world of virtualness. A much needed provider for those companies who would otherwise flounder in that environment because they are too dumb to work out how Google and the internet work. So if you're looking at expand your company via the virtual reality that is the internet with the world dominating Google deciding how it is done then you need, I mean NEED the Zeal Total service package today. Don't think about the cost or how much cheaper it would be just to learn how to do it yourself or even ask your children or their friends to do it for you
Zeal
Robert Welch
4-Star
7 years ago
Zeal Leeds has proved to be top notch provider of paid search services. Campaigns are creative, thoughtful and fruitful - delivering ROI we'd not thought possible.
Zeal
4 Mile
4-Star
4 years ago
Seemed at a loss to help me so asked my daughter n she sorted things out just fine. Nice enough people though
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
27
reviews
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Average
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About Zeal

Marketing Agencies
We are a full service digital and creative agency that works with clients to build and grow a strong digital presence. Offices in Leeds and London.
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