The overall company reputation of Zaher Akkad, M.D. - Affiliated Cardiologists of AZ appears to be highly positive based on recent reviews. Customers have expressed great satisfaction with the care provided by not only Dr. Akkad but also by the Physician Assistant Katie Minor. Several reviewers highlight the personal and proactive approach to healthcare, as well as the ability of these professionals to listen and respond effectively to patient needs. The thorough treatment mentioned alongside supportive staff indicates a commendable patient experience. A recurring theme in the feedback is the level of trust and comfort that patients feel under their care. While incidents of scheduling issues and wait times are mentioned, they appear to be isolated and not reflective of every patient's experience, and in one case, already resolved in subsequent visits.
Key positive aspects of customer feedback focus on the exemplary care provided by Dr. Akkad and his team, particularly the praise for Katie Minor's personable nature, consistency, and dedication. Patients describe their interactions as positive, with their concerns taken seriously and managed with great empathy and competence. The sentiment is that staff members are genuinely caring, educating patients on their condition and treatment plans, making them feel well taken care of. This level of care has led to successful health outcomes for many patients, including significant recoveries highlighting the expertise and effectiveness of the medical treatment provided by the clinic. The staff's kindness and attentiveness contribute positively to the healing environment, reinforcing the clinic's reputation for excellence in cardiology services.
Key negative aspects from the feedback primarily relate to scheduling and waiting times. There have been instances where patients have experienced long waits, nearly up to an hour, which has caused some dissatisfaction. However, it's worth noting that some reviews acknowledge improvement in this area over time. Apart from this administrative hiccup, there are very few negative comments about the medical care itself. Instead, most of the critique seems directed toward the operational aspects of the practice, suggesting that while clinical care is exemplary, there are opportunities for better time management and appointment scheduling.
Patients of Dr. Akkad and his team can anticipate a caring, thorough, and patient-focused experience. The feedback indicates that they provide personalized care, take time to listen to concerns, and establish a high level of trust with their patients.
The support staff at Affiliated Cardiologists of AZ is described as kind, attentive, and supportive, contributing to a positive environment that is felt to be highly beneficial during critical times in a patient's life.
Some patients have reported issues with long wait times for scheduled appointments. While this seems to have improved over time, it's advised to be prepared for potential delays or to inquire about the best times to schedule an appointment.
Affiliated Cardiologists of AZ is one of the oldest private Cardiology practices in Arizona and committed to providing the highest quality of healthcare in cardiovascular medicine. Our expert team is dedicated to sustaining excellence in patient care. Affiliated Cardiologists of AZ strives to treat each patient with dignity, courtesy and quality of care. It is our goal to educate patients in the prevention, treatment and management of cardiovascular disease. Additional clinic locations include West Valley, Maricopa (city) and coming soon to Chandler.
