Fency Builders appears to have amassed a commendable reputation based on the customer reviews provided. The feedback is overwhelmingly positive with accolades for the company's professionalism, punctuality, and high-quality work. Jonathan, the job manager, is frequently mentioned and praised for his accessibility, attentiveness, and hands-on approach. Customers have reported that the company carefully listens to their needs, offering tailored solutions that align with the customers' visions, while also executing projects efficiently and meticulously. Issues that arose were addressed promptly, showcasing the company's commitment to customer satisfaction and excellence in service.
Customer satisfaction with Fency Builders is predominantly linked to several key service attributes. Clients commend Jonathan's team for exceptional communication, which is fundamental in establishing trust and understanding customer needs. Additionally, the team's efficiency is highlighted, with projects being completed swiftly without compromising on quality. The professionalism of the Fency Builders' crew is also a recurring positive aspect, with the team being courteous and detail-oriented. Moreover, the aesthetic quality of the work is praised, with customers expressing that the end results, whether gates or fences, not only meet but exceed expectations by adding beauty and function to their homes.
While the majority of the reviews for Fency Builders are positive, a couple of issues have been pointed out. Although they were swiftly addressed, the existence of these issues indicates room for improvement. In one account, it was mentioned that