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Vox Hairdressing Reviews Summary

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Hairdressers | Manchester

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City Centre, 50 Port St, Manchester M1 2EQ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Vox Hairdressing?

As of Apr 08, 2024, 544 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Vox Hairdressing's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 8, 2024
Last updated
April 8, 2024

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Vox Hairdressing's customer reviews analysis

Evaluating the customer feedback for Vox Hairdressing suggests a strongly positive perception of the company, which enjoys a reputation for satisfying and often exceeding client expectations. The stylist team, particularly individuals named Leon, Amy, Matt, Nuala, and Vincenzo, are repeatedly praised for their expertise, friendly demeanor, and ability to deliver desired results. The salon's ambiance is consistently noted as welcoming and conducive to a pleasant experience, and attention to detail both in technical hair services and client relations appears commendable. The reviews present a recurring theme of personalized stylist-client interactions, where stylists' suggestions are both valued and effective. On the downside, there are minor concerns related to physical comfort within the salon's environment and an isolated incident involving clothing damage during a hair treatment procedure. These are, however, outweighed by the overall favorable responses regarding quality of service and client care.

Positive Feedback

Key positive aspects echoed throughout customer feedback for Vox Hairdressing center around the high quality of haircuts, coloring, and styling services. Stylists receive accolades for their talent and for fostering collaborative consultations with clients that ensure tailored outcomes that align with individual preferences and aspirations. Clients express a high degree of satisfaction with the attentive and caring nature of the staff, highlighting their ability to create a friendly and supportive atmosphere. The professionalism and knowledge of the stylists, notably those mentioned by name, have fostered confidence and loyalty, encouraging repeat visits. Customers appreciate receiving hair care advice, indicative of the stylists' commitment to client education and hair health. The salon’s ambiance contributes positively to the overall experience, with mentions of a 'lovely' and 'comfortable' atmosphere that enhances the appeal of the offered services.

Concerns and Threads

While overwhelmingly positive, several reviews for Vox Hairdressing include minor criticisms that may impact the overall customer experience. Comfort during lengthy sessions has been called into question, with a customer reporting feeling cold during a four-hour service. Another negative experience involved a customer's clothing being inadvertently bleached, suggesting that protective measures may sometimes be insufficient. Although these experiences are infrequent and generally surrounded by positive feedback, they highlight areas where the salon could improve the client's physical comfort and safeguard their belongings during visits. These concerns are relatively isolated when compared to the resounding positivity found in the majority of the client testimonials.

Frequently asked questions about Vox Hairdressing

What styles and hair types can Vox Hairdressing accommodate?

According to customer reviews, Vox Hairdressing stylists are adept at handling various hair types, including natural curls, and are skilled in a range of services from coloring to cuts. Stylists work with clients to achieve personalized looks that meet individual needs and preferences.

How well do the stylists at Vox Hairdressing communicate with clients?

The feedback suggests that stylists at Vox Hairdressing excel in communication, taking the time to understand client desires and manage expectations. They actively listen and propose insightful suggestions to enhance the client's vision.

What is the salon atmosphere like at Vox Hairdressing?

Customer reviews consistently describe Vox Hairdressing's atmosphere as friendly, welcoming, and comfortable. The salon seems to prioritize creating a pleasant and engaging environment for its clientele.

Recent customer reviews and testimonials for Vox Hairdressing

Vox Hairdressing
Maheshi Gunawardane
5-Star
2 days ago
It was my first visit today and Leon was absolutely great! It was difficult to find a good salon to do my hair as it is a natural curl. The staff at vox hairdressing is very friendly and attends to customers. Leon even suggested what would work on making the hair smoother and for a new haircut! Thank you so much and I will definitely make it my usual saloon!
Vox Hairdressing
Matt Rainey
5-Star
4 days ago
I’ve been going to Vox for over a year. It’s always absolutely amazing work! My stylist takes time to learn what I want, is honest about what is achievable and works with me to get the what I want. I’m super happy with the dye and cut every time
Vox Hairdressing
Monika Lukaszyk
5-Star
a month ago
My first visit today and Amy was absolutely fabulous! I have moved to Manchester 2 years ago and it was tricky to find someone new to do my hair! Ambience and friendliness of the venue is amazing. Love the fact Amy actually listen what I want from my haircut, suggested few things and make my hair shiny and light! Thanks so much and will deffo be coming back!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Vox Hairdressing's customers had a positive experience.

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Vox Hairdressing

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
544
reviews
Excellent
Good
Average
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Poor
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About Vox Hairdressing

Hairdressers
Professional Boutique Hair Salon in the Heart of Manchesters Northern Quarter
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