Vigilante Plumbing Reviews
Rated 4.8 based on 1375 Reviews
Plumbers in New York
195 Douglass St, Brooklyn, NY 11217, United States
Published on
January 9, 2024
Last updated
July 10, 2025
Vigilante Plumbing, Heating & Air Conditioning has established a strong reputation based on customer experiences reflected in recent reviews. Notably, the company demonstrates proficiency in performing complex installations and repairs competently and efficiently, sometimes even in periods of urgency as per customer needs. Customers consistently describe technicians as professional, courteous, knowledgeable, and particularly commendable are specific mentions of Frank H. and Joe for exemplary service. The company's services are perceived as high-priced generally, but several reviews outline situations where customers felt the value received justified the cost, referencing competitive pricing, the provision of comprehensive evaluations that lead to long-term savings, and the solving of persistent issues. Despite being seen as a last resort due to cost, the quality of service delivered has converted some customers to regular clients, signifying that price may not be a prohibitive factor when weighed against the outcomes and care received. Vigilante’s customer service extends beyond technical assistance with gestures indicating a deeper commitment to customer care, evidenced by the provision of space heaters and sending of flowers, cementing an image of a company that goes beyond the expected norms of a service provider.
While some customers have described Vigilante’s pricing as high, there are mentions of competitive prices as well. It appears that many customers feel the quality of services provided by Vigilante justifies the cost.
Yes, numerous reviews testify to Vigilante's promptness and efficiency in addressing heating and plumbing issues, often providing services urgently when needed.
Customers have reported exceptional support from Vigilante, including collaborative problem-solving, correction of errors made by other companies, and personal gestures like providing space heaters and sending flowers during significant life events.
As a family-owned business, we recognize the importance of providing the old-Fashioned personalized service at Vigilante, you’re not just another customer you’re a valued part of our success! Since 1927, we’ve built our solid reputation by serving our community with complete Plumbing, Heating, Air Conditioning, Drain Cleaning and Fire Suppression services. All Vigilante technicians are highly trained and ready to serve any of your plumbing and heating needs. Whether it’s a new heating or cooling system, water heaters, problems with your sewer & drains or city inspections we use today’s most advanced equipment to provide you with the highest quality at an affordable price. We invite you to find out for yourself how Vigilante is just better.
