Me and my husband visited Victoria James after reading reviews. As soon as we walked in and spoke to them we knew we'd chosen the best place to go. I had been given a ring that was my great grandmother's wedding ring with five diamonds. It's over 100 years old and was absolutely tiny for my finger. We wanted it remodelled into a ring that I could wear as an eternity ring with my engagement and wedding ring. I wish I'd got his name, but he was fantastic. He spent time going through the options, drawing out the designs and even polished and resized my engagement and wedding ring. We didn't feel rushed at all and he was friendly and chatty. The atmosphere made it a special experience which is exactly what you want from an eternity ring. We left knowing the ring was in totally safe hands. I was nervous with excitement collecting the ring a week later. We were totally overwhelmed with how the ring is true to its inheritance, but beautiful and modern. I can honestly say it was the best choice of jeweller and if I need anything else in the future I'll be back. Thank you so much for your genius work and creating something so special. Hopefully it will be around for many more years to come and maybe one day I can it to my grsndaughter.