University of London Reviews
Rated 4.4 based on 533 Reviews
College & Universities in London
Senate House, Malet St, London WC1E 7HU
Published on
January 12, 2024
Last updated
July 10, 2025
The University of London's online education program exhibits a dichotomy in its reputation, based on the customer reviews provided. On one hand, students appreciate the quality of teaching and the breadth of resources, such as the library's extensive collection of texts and the beauty of its architecture. There is also a recognition of the program's potential to have a significant global impact, with the positive learning environment and exposure to diversity being highly valued by students. However, on the other hand, there are pronounced concerns regarding the administrative support provided to online students, with repeated feedback highlighting significant communication issues. Delays in response time to enquiries, the resulting logistic complications such as prolonged waits for module results, and an unsatisfactory grievance addressing system are recurrent themes that tarnish the overall customer experience and raise questions about the institution's efficacy in managing online programs.
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According to recent reviews, the University of London's online support system faces criticism for being inefficient and non-responsive. Students have experienced delays in receiving module results and insufficient communication, particularly in student liaison and administrative services.
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The reviews suggest that the University of London offers high-quality teaching and a wealth of resources, including a well-stocked library and scenic online study halls. The environment is seen as conducive to learning with an emphasis on diversity and personal growth.
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Prospective students should be aware that there have been reported issues with enrolling and managing administrative tasks in the University of London's online programs. Feedback indicates that the administrative system may not be well designed for long distance students, causing potential distress and inconvenience.
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University made up of 17 autonomous colleges and 10 research institutes, dating from 19th century.
