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Uic Student Recreation Facility

Uic Student Recreation Facility Reviews Summary

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Activities & Tours | Chicago, IL

737 S Halsted St, Chicago, IL 60607, United States

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Uic Student Recreation Facility?

As of Mar 13, 2024, 555 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Uic Student Recreation Facility's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
February 23, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Uic Student Recreation Facility's customers had a positive experience.

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Uic Student Recreation Facility

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Uic Student Recreation Facility's customer reviews analysis

The UIC Student Recreation Facility has garnered a mixture of praise and criticism from its patrons. On the positive side, the facility is appreciated for its variety of state-of-the-art equipment, amenities such as a swimming pool, indoor track, massive rock wall, and relaxing sauna, as well as the free access to facilities for students. The environment is often described as conducive for a range of fitness activities, and the staff receives commendations for their friendliness and helpfulness. However, negative feedback has also been significant, revolving primarily around cleanliness and maintenance issues. Customers have reported machines consistently out of order, lack of enforcement regarding equipment sanitation, and a general decline in facility hygiene. Concerns about the value proposition relative to membership cost, particularly for alumni, have been raised due to these persistent issues, with some patrons feeling the facility has not lived up to its potential.

Positive Feedback

Positive feedback for the UIC Student Recreation Facility centers on its comprehensive selection of fitness amenities and the quality of its equipment. Fitness enthusiasts appreciate the variety available, including cardio machines, boxing zones, and a notable rock climbing wall. The presence of a swimming pool, sauna, and steam room add to the appeal, offering users diverse ways to exercise and relax. Students, in particular, praise the inclusion of free access to the facilities, drop-in classes, and sporting areas like basketball and volleyball courts. The atmosphere created by these resources is often seen as conducive to stress relief and physical health betterment. Additionally, customer service is frequently highlighted, with the staff described as approachable and accommodating.

Concerns and Threads

While some aspects of the UIC Student Recreation Facility are praiseworthy, a significant portion of customer feedback focuses on negative experiences, particularly with cleanliness and maintenance. Patrons often report dissatisfaction with the lack of equipment sanitation, citing dirty mats, showers, lockers, and a generally dusty environment. Recurring issues with machines being out of order and the absence of timely repairs negatively impact the user experience. Complaints about hygiene, such as filthy basketball courts and poorly maintained restrooms, suggest a decline in sanitation standards. Furthermore, customers find the membership fees, especially for alumni, steep given the subpar condition of the facility. The overwhelming sentiment among these reviews is a call for improvements in maintenance and cleanliness to validate the facility's potential and cost.

Frequently asked questions about Uic Student Recreation Facility

What kind of amenities can I expect at the UIC Student Recreation Facility?

The facility offers a wide range of amenities including state-of-the-art gym equipment, an indoor track, a swimming pool, a massive rock climbing wall, a sauna, steam room, boxing zones, basketball and volleyball courts, and a variety of fitness classes.

Is the UIC Student Recreation Facility only available to students?

No, the facility offers access to both students and community members, though there are different membership rates and benefits for students. Students typically have free access to the facilities, whereas community members and alumni may have to pay for membership.

Have there been concerns raised about cleanliness and equipment maintenance at the facility?

Yes, reviews have highlighted concerns about cleanliness, with reports of dusty equipment, dirty mats, and unkempt locker rooms. Maintenance issues such as out-of-order machines and uncleaned basketball courts have also been noted by patrons.

Recent customer reviews and testimonials for Uic Student Recreation Facility

Uic Student Recreation Facility
Ashley Roberts
5-Star
a month ago
This place is a fitness enthusiast's dream come true! The state-of-the-art gym equipment, swimming pool, and indoor track cater to a wide range of workout preferences. The staff is friendly and helpful, and the cleanliness and organization of the facility are commendable. Whether you're a student or a visitor, it's the perfect spot to stay fit and healthy.
Uic Student Recreation Facility
Sai Samarth Patipati
5-Star
3 weeks ago
This gym rocks! From top-notch cardio equipment to dedicated boxing zones, it's got everything to crush your workout. Love the massive rock wall and relaxing sauna too. A student gym that truly covers all bases!
Uic Student Recreation Facility
Nat J
5-Star
4 months ago
I go to this gym solely because the location is convenient for me. The alumni membership is too expensive considering the condition of the gym. There are always machines out of order, they are randomly closed, the machines are not wiped down by most people after use and it’s not enforced. The black and red mats are never wiped down and when you do wipe them down before use the wipes are black. The black mats are so old they look like they’re crumbling. The machines are dusty, the revolving entry door is filthy, the showers aren’t regularly cleaned, the locker room lockers are dirty I don’t even like to set my stuff inside. Last week they ran out of clean towels because their machines were broken and they didn’t send out an email about it. This morning they were completely out of WIPES on the gym floor. The gym was packed and there were NO wipes to sanitize machines. That really sent my frustration over the edge. It’s a shame because this gym has the potential to be really nice and the students/paying members deserve better.
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Overall Rating

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Overall Rating
4.6
/5
555
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