The overall reputation of Ubitec Electrical Contractors Ltd is reflected positively in the reviews provided. Customers commonly describe their experience as professional, efficient, and satisfactory with regard to both service and outcome. The meticulousness and courtesy of the technicians are frequently commended, alongside the cleanliness maintained during installations and repairs. The firm is noted for not only meeting but occasionally exceeding customer expectations, from residential re-wiring to office lighting upgrades. The consistency in Ubitec’s ability to provide fair pricing and promptly deliver quotes and services signals a strong customer-oriented approach. The act of recommending Ubitec to others by clients further embellishes their reputation. However, some minor issues pertaining to post-service snagging suggest that while the work is generally excellent, there may be room for improvement in the follow-up process.
Ubitec Electrical Contractors Ltd receives broad acclaim for their professionalism, which is a recurring theme across customer feedback. Technicians are recognized for their respectful and reassuring demeanor, particularly when dealing with apprehensive clients. The proficiency with which they execute various services, such as electrical wiring, installing car chargers, and upgrading to LED lights, is much lauded. Ubitec’s capabilities in efficiently completing work with minimal disruption and their sensitivity to clients’ needs, like coordinating power outages out of hours, have been identified as key positive aspects. The firm’s ability to provide significant cost savings through recommendations, like switching to LED illumination, exemplifies their commitment to customer value. Fair pricing and promptness in job execution, including urgent requests for quotes and services, have also resonated positively with clients.
Despite the overwhelmingly positive feedback, a few areas appear to need attention within Ubitec Electrical Contractors Ltd's operational protocols. A mention of snagging issues post a full refurbishment project indicates that while the implementation phase is highly efficient, the follow-up or the quality assurance process may occasionally falter. This suggests that some customers have faced minor inconveniences that required subsequent resolution. Additionally, while not directly stated, it can be inferred that any potential for dissatisfaction may arise from expectations around any service-related issues post-installation or post-repair.
Ubitec's technicians are reported to be very tidy and considerate during services. They facilitate minimal disruption by coordinating power outages 'out of hours' and working around clients' schedules, as noted in feedback from those operating from home.
Yes, Ubitec is capable of handling urgent service requests and can provide prompt quotes, as evidenced by customer testimonies of receiving fast service delivery and quick turnaround on quote provision, even when distance is a factor.
Multiple reviews affirm Ubitec's pricing to be fair and competitive. They are also known for offering cost-effective alternatives, such as upgrading to LED lights, that seem to contribute to consumer cost savings.
