Common feedback includes the effectiveness of personal trainers, especially for beginners, as well as the modern, comprehensive equipment selection. Repeat mentions highlight the clean environment, the value for money, and convenient booking through an app that tracks gym occupancy. Classes and atmosphere are cited as motivating factors for regular attendance. Customers also appreciate the gym’s central Edinburgh location and resources that cater to both novices and experienced athletes.
Overall, The Gym Group Edinburgh City is regarded as a reliable and accessible choice for fitness in Edinburgh. The company has cultivated a reputation for excellent staff support, clean and well-equipped facilities, and a welcoming atmosphere conducive to varying fitness levels and needs. Its reputation in the Edinburgh region appears strong and consistent among reviewers.