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As of Apr 23, 2024, 1085 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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The 78's customer reviews analysis

The 78 has generated mixed reviews, with several customers praising its vegan menu options and the overall atmosphere of the establishment. The variety and taste of the vegan dishes, such as the tacos, cauliflower wings, and loaded fries, have been highlighted as particularly impressive, even to self-described carnivores. Additionally, the friendly and attentive staff, alongside the reasonable pricing and generous portions, contribute positively to its reputation. However, there are notable concerns regarding the quality of service, such as the lack of table service, long queues at the bar, and instances where the staff struggled with order accuracy and efficiency. The absence of food due to running out of stock early in the evening and lack of cutlery or napkins provided with meals also detract from the dining experience. While the selection of drinks is well-received, these operational shortcomings present areas for potential improvement.

Positive Feedback

The 78 is lauded for its wide range of vegan menu options that impress both vegans and non-vegans alike, with many reviewers noting the flavorsome quality of dishes such as vegan tacos, cauliflower wings, and loaded fries. The establishment creates a welcoming atmosphere with good music and friendly staff, which enhances the dining experience. Furthermore, customers appreciate the reasonable prices, special deals during quieter times, and substantial portion sizes, which offer value for money. The vegan desserts, including the vegan brownies and cheesecakes, receive special mentions for their deliciousness, underscoring the effort put into catering to all courses. A theme of inclusivity for people with different dietary preferences is a clear positive aspect reflected in the customer feedback.

Concerns and Threads

The overall service at The 78 appears to require improvement based on customer feedback. The reported lack of table service and the necessity for customers to queue at the bar to order is a significant inconvenience. Additionally, the omission of essential items such as cutlery and napkins with meals and occasional shortages of food items, particularly during peak times, suggest operational oversights. Furthermore, reviews indicate a need for better staff training in managing orders and clearing tables, which are essential components of smooth service delivery. Some customers have also noted that certain food items, like side chips, lacked seasoning and could be improved.

Frequently asked questions about The 78

Does The 78 offer options for diners with dietary restrictions?

Yes, The 78 is a fully vegan establishment, catering well to anyone with dietary restrictions related to animal products. The reviews indicate that customers with vegan preferences are especially satisfied with the menu variety and flavor.

Is there table service available at The 78?

According to recent reviews, The 78 does not offer table service. Customers need to order at the bar, which some have found to be an inconvenience due to potential long waiting times.

Are portion sizes at The 78 sufficient?

Yes, many reviewers have highlighted the generous portion sizes at The 78, noting that they provide good value for money and often result in satisfyingly full diners.

Recent customer reviews and testimonials for The 78

Vlad Schnakovszki

2-Star

2 weeks ago

We dropped by here on a Tuesday for a friend's birthday. There's no table service nor an app, so we all had to join the long queue at the bar to order everything (-1 star). The food menu was Mexican vegetarian so ordered a few items of each. The food arrived at some point, but no cutlery or napkins so we ended up having to ask for those at the bar as well (-1 star). The food itself was thoroughly unimpressive - I've made far better tacos at home (-1 star). A couple of us arrived a little later, including the birthday boy, and they were told they ran out of food and they can't order anything anymore. What kind of place runs out of food?! It was a little before 20:00 so definitely not too late. We ended up sharing some of the food we got with them (-1 star). They did have a great selection of drinks and well-priced beers so +1 star for that. Overall a horrible dining experience, so I'd never eat here again, though might consider it for drinks.

Rob Westlands

2-Star

a month ago

Cool pub with a vast range of beers on tap and in the fridge. Vegan only food. Prices are very reasonable, specials run at quieter times. Nice, friendly staff, good tunes.

Kieran Wilkinson

2-Star

4 days ago

Incredible mexican food, maybe the best I've had! Honestly the best vegan tacos I've had in a long time (Don't skimp on the pineapple!) All the food was delicious and made us go back for more. The flavours were bold, so I'd recommend sharing plates just to make sure you try everything and don't miss out. The staff were lovely and helpful, with a warm welcome atmosphere throughout the place. If you're in Glasgow, it's worth a trip, I know I'll be back for sure. Dietary restrictions: It's all vegan!

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The 78's customer reviews analysis

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Concerns and Threads

Frequently asked questions about The 78

Does The 78 offer options for diners with dietary restrictions?

Is there table service available at The 78?

Are portion sizes at The 78 sufficient?

Recent customer reviews and testimonials for The 78

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