homepage
/
Dallas, TX
/
Golf Courses
/
Stevens Park Golf Course

Stevens Park Golf Course Reviews Summary

Unclaimed
Claimed

Golf Courses | Dallas, TX

1005 N Montclair Ave, Dallas, TX 75208, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Stevens Park Golf Course?

As of Mar 24, 2024, 537 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Stevens Park Golf Course's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 24, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 24, 2024
Last updated
March 24, 2024
This demo page is used to illustrate the benefits of a premium Trustguide's listing. Learn more

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Stevens Park Golf Course's customers had a positive experience.

Positive
Neutral
Negative
More details
Stevens Park Golf Course

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Stevens Park Golf Course's customer reviews analysis

Stevens Park Golf Course has a divergent reputation among its patrons, based on recent reviews. On one hand, customers have praised the beauty of the course, the condition of the course excluding certain areas, the challenging yet enjoyable layout, the views of downtown Dallas, the quality of the food, and the value for money. The upgrades to carts and GPS-equipped vehicles have received positive acknowledgement. However, several concerns detract from the overall experience. Customers have reported slow pace of play due to lack of marshalling, with particular frustration directed at the demographic contributing to the delays. There are also reports of the greens being in poor shape, with some needing repair. Security has been cited as a significant issue, with incidents of vehicle theft in the parking lot not being adequately addressed by management. The lack of preventive measures like cameras is perceived as negligence by the affected customers. This mixed feedback indicates that while the course has many merits, there are operational and security aspects that require urgent attention in order to enhance customer satisfaction and safety.

Positive Feedback

Positive customer feedback for Stevens Park Golf Course centers on the aesthetic appeal and the quality of the overall golfing experience. The course is frequently described as beautiful and fun to play, with challenging layouts that cater to various skill levels. The views of the downtown skyline are repeatedly cited as a highlight, enhancing the pleasure of the game. Many customers appreciate the upgraded amenities, such as the GPS-equipped carts, suggesting a commitment to modernizing the experience. Additionally, the course's maintenance, outside of the greens, generally receives commendation for being in great shape. Customer service seems satisfactory overall, with compliments directed at the pro shop staff and the welcoming attitude towards individual players. The on-site grill is also well-received, with good food and drinks enhancing the ambience. The mention of reasonable rates rounds off the set of positives, suggesting that the course offers value for the experience provided.

Concerns and Threads

The negative aspects of customer feedback focus mainly on pace of play management, course maintenance in certain areas, and security concerns. The lack of a course marshall has led to a slow pace of play, which frustrates customers who expect a timely game, especially in the morning hours. Maintenance issues have been highlighted regarding the condition of greens and tee boxes, with some customers experiencing bouncy putts and noting dead spots. Feedback suggests that recovery from past weather damage has been insufficient. Fairways are also criticized for wet and muddy conditions. Moreover, security concerns have notably impacted the reputation of the facility, as vehicle thefts in the parking lot have been reported, with customers disapproving of the golf course's inadequate response and lack of preventive measures like surveillance cameras. The possibility of internal involvement in the crime has been insinuated, which could tarnish trust in the facility's management further.

Frequently asked questions about Stevens Park Golf Course

What amenities does Stevens Park Golf Course offer?

Stevens Park Golf Course offers GPS-equipped carts for enhanced navigation, a pro shop with helpful staff, a grill with food and drinks, and an outdoor patio overlooking the course. The amenities are designed to complement the golfing experience and provide convenience and comfort to players.

Is Stevens Park Golf Course a good choice for players of all skill levels?

Yes, Stevens Park Golf Course presents a challenging layout with varying degrees of difficulty, making it suitable for players of all skill levels. The design includes dog-legs and tee shots through tree windows, which are both interesting and rewarding for golfers.

Has security been an issue at Stevens Park Golf Course?

Recent reviews indicate that security has been a concern, with incidents of vehicle theft reported. While the course has a security presence, there is dissatisfaction with the level of preventative measures in place. Customers are calling for improved security measures, including the installation of surveillance cameras.

Recent customer reviews and testimonials for Stevens Park Golf Course

Stevens Park Golf Course
Julia Kim
1-Star
a month ago
Beautiful course. The management is bad. There is no Marshall, so it takes 5 hrs even when we play in the morning. Too many slow old people playing. Seems like this course is for elders. I don't want to come play again.
Stevens Park Golf Course
Joseph Ingram
1-Star
6 months ago
The course is in great shape. There are some greens that are in the process of being repaired, but nothing too bad. Overall, it was a great experience. Pace of play was not an issue. Pro shop guys were great. The upgraded carts are very nice. Incredible view of downtown.
Stevens Park Golf Course
Don Darouse
1-Star
11 months ago
Really fun course to play with some great views of downtown Dallas. I’ve been wanting to play this course for a while now and it did not disappoint! Short course from the tips, about 6300 yards, but it still offers plenty of challenging shots. A few dog-legs and some tee shots where you have to go through a window of trees. Overall, a really great experience and I hope to play it again sometime when I’m back in Dallas.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
537
reviews
Excellent
Good
Average
Fair
Poor
More details