Steven Singer Jewelers claims to conduct thorough quality control checks on all items prior to sale. If concerns arise regarding authenticity, they encourage customers to contact them directly for resolution.
Yes, customizations are possible. If the final product differs from expectations, customers are encouraged to reach out to the jeweler for adjustments or exchanges, subject to the company's policies.
Steven Singer Jewelers offers a return policy, details of which can be found on their website or by inquiring in-store. It typically includes provisions for exchanges or refunds under certain conditions.