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Star Building Services Reviews Summary

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Office Cleaning Companies | Houston, TX

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1717 Gessner Rd A, Houston, TX 77080, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Star Building Services?

As of Apr 25, 2024, 83 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Star Building Services's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

fabulous

ongoing great service

always do a great job

much higher quality service

head and shoulders above the previous

building has never looked so good

did an excellent job

very professional, personable

amazing quality work

always done an amazing job

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Star Building Services's customer reviews analysis

Star Building Services appears to maintain a favorable reputation, as indicated by a collection of positive reviews. Customers consistently praise their professionalism, punctuality, and attention to detail, highlighting the company's proficiency in post-construction cleaning, janitorial services for schools and medical offices, and maintaining commercial sites including fast food restaurants. A standout aspect is the personalized service provided by an employee named Bonnie, who is frequently commended for her quick responses and dedication to client satisfaction. The company's reliability and ability to address client concerns promptly emerge as strong pillars of their customer service experience, suggesting a business that prioritizes client needs and provides quality service reliably over time.

Positive Feedback

Numerous aspects of Star Building Services are lauded across customer reviews. Customers cite their reliability, punctual and professional conduct as fundamental strengths. The company's competitive pricing, coupled with high-quality cleaning standards, are highlighted, suggesting good value for the services provided. Especially notable is the frequent commendation of a staff member, Bonnie, who embodies the company's commitment to customer care, swiftly addressing issues and ensuring client happiness. As for scope, Star Building Services appears to excel across various settings, including educational facilities, dental offices, and restaurants, suggesting a versatile capability in meeting a range of janitorial needs.

Concerns and Threads

The reviews provided do not present any explicit negative experiences or issues related to Star Building Services. All customer feedback provided is highly positive, with no mention of dissatisfaction or problems that required resolution. However, it is important for prospective clients to consider that the absence of negative reviews in this selection does not necessarily mean that the company is flawless. As with any service, experiences may vary, and more comprehensive research may be required to ensure that a fair assessment of the potential drawbacks, if any, is attained.

Frequently asked questions about Star Building Services

Can Star Building Services handle large-scale post-construction cleaning projects?

Yes, Star Building Services is equipped to manage large-scale post-construction cleaning projects efficiently, as evidenced by customers' satisfaction with their timely and professional handling of such tasks.

Is the staff from Star Building Services attentive to details and responsive to concerns?

Absolutely, Star Building Services' staff, especially noted for Bonnie's responsiveness, is praised for their attention to detail and immediate action to address customer concerns, ensuring high levels of satisfaction.

Does Star Building Services offer their cleaning services to various types of businesses?

Star Building Services provides a broad range of janitorial services suitable for different businesses, including preschools, dental offices, and fast food restaurants, showcasing their versatility and expertise in different environments.

Recent customer reviews and testimonials for Star Building Services

Star Building Services
Laura Stake
5-Star
4 months ago
We used Star Building for a post construction clean and they were fabulous. They were on time, professional and offered competitive pricing. Would use them again!
Star Building Services
Alexander Tobon
5-Star
7 years ago
I want to personally thank Star Building Services for the many years of ongoing great service. The Staff is Honest, Courteous, and above all very Professional! I, without a doubt in my mind would recommend Star Building Services for all your janitorial needs.
Star Building Services
Amanda Fisk
5-Star
a year ago
Star Building cleans our preschool, and they always do a great job! They pay attention to detail, and if we have concerns, they address them immediately. We highly recommend them for your cleaning needs! Thank you, Star Building!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Star Building Services's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Star Building Services

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
83
reviews
Excellent
Good
Average
Fair
Poor
More details

About Star Building Services

Office Cleaning Companies
Star Building Services headquarters is located in Houston, Texas. Star Building offers a wide range of cleaning solutions, such as care, maintenance, and restoration according to the needs expressed by our customers which Star Building's priority and objective is to provide the highest quality and best results to our clients.
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