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Solomon Brothers Jewelers
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Solomon Brothers Jewelers Reviews Summary

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Jewellers | Atlanta, GA

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3340 Peachtree Rd NE #1700, Atlanta, GA 30326, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Solomon Brothers Jewelers?

As of Mar 14, 2024, 1326 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Solomon Brothers Jewelers's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 14, 2024
Last updated
March 14, 2024

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Solomon Brothers Jewelers's customer reviews analysis

Evaluating the current reviews of Solomon Brothers Jewelers, it is evident that the company has cultivated a positive reputation through exceptional customer service and a personalized shopping experience. The consistent mention of the attentive sales associates, especially Lori, Jonathan, and Lia, suggests a dedicated and knowledgeable staff. They are frequently praised for their patient, helpful, and pressure-free approach, which appears to contribute significantly to customer satisfaction. Customers have noted the comprehensive assistance they received, including updates, detailed explanations of product characteristics, and guidance through the custom creation process. The evident theme is a business committed to providing a high-quality service, attention to detail, and an enjoyable purchasing experience. Positive impressions extend beyond individual interactions to encompass the brand's wide selection of unique and high-quality designs, competitive pricing, and overall professionalism, fostering customer loyalty and recommendations.

Positive Feedback

Solomon Brothers Jewelers' customer feedback primarily highlights their vast selection of unique and high-quality jewelry items, with particular emphasis on engagement rings. Sales associates are consistently commended for their professionalism, friendly demeanor, and expertise. Individual associates, namely Lori, Jonathan, and Lia, are mentioned for their exceptional service, which includes hands-on assistance during the customization process, timely updates on order status, and thorough education on product features such as diamond color and clarity. The ability to provide a stress-free and pressure-free buying experience is a recurring positive aspect. The company's competitive pricing and value for money are also notable positives, reinforcing the favorable view of the brand. Customers express immense satisfaction, often mentioning the desire to return for future purchases, indicating high customer retention and brand loyalty.

Concerns and Threads

While the aggregated reviews for Solomon Brothers Jewelers are overwhelmingly positive, it is crucial for an objective assessment to consider any potential negative aspects. However, based on the reviews provided, there are no explicit negative customer experiences mentioned. Assuming this collection of reviews is representative, the lack of negative feedback could indicate that the company is managing to meet or exceed customer expectations consistently. It is important to note that the absence of critical reviews in this batch does not necessarily equate to a perfect service record, as there may be unsatisfactory experiences that are not reflected here. Any prospective customer should consider looking for more diverse sources of feedback to gain a comprehensive view of the company's performance.

Frequently asked questions about Solomon Brothers Jewelers

What kind of engagement ring services does Solomon Brothers Jewelers offer?

Solomon Brothers offers a personalized engagement ring service including custom design options. Sales associates guide clients through the selection process, combining different designs if requested, and provide continuous updates on the creation and delivery of the ring.

Are the sales associates at Solomon Brothers knowledgeable and helpful?

Yes, the sales associates at Solomon Brothers are repeatedly praised in customer reviews for being exceptionally knowledgeable, patient, and helpful. They are known to provide a comfortable, pressure-free shopping experience with detailed product education and assistance throughout the purchase process.

Does Solomon Brothers Jewelers offer competitive pricing?

According to customer feedback, Solomon Brothers Jewelers provides competitive pricing for their jewelry. Customers feel they receive value for the pricing of their high-quality pieces, indicating satisfaction with the cost relative to the value provided.

Recent customer reviews and testimonials for Solomon Brothers Jewelers

Solomon Brothers Jewelers
jibin thomas
5-Star
6 days ago
We had an amazing experience with picking an engagement ring at this location. The service was very exceptional and our Sales Associate Lori was very helpful and knowledgeable in helping us make a decision. We decided going with a custom ring that combined designs from two other rings. Lori created a model prototype of the final ring and ensured that the ring was up to our expectation. From the moment we bought the ring till it reached our hands, Lori kept us updated with the status of the ring. I would recommend this location to anyone that is looking to buy an engagement ring as they have really great designs that you won't find anywhere else.
Solomon Brothers Jewelers
Daniel Roberts
5-Star
a month ago
Solomon Brothers is the best! They have a huge selection of gorgeous rings and jewelry. I had the pleasure of working with Jonathan who is friendly, personable, and well educated. I live out of town, but that wasn’t a problem for him. When the high quality diamonds within my budget came in Jonathan was able to text and email me all the information, pictures, and videos of the diamond and the setting options until it was the perfect engagement ring! The process was easy, fun, and I know I got a great deal and high quality ring. My fiancé can’t stop looking at it sparkle in every light! 10/10 highly recommend!
Solomon Brothers Jewelers
Lauren Alexander
5-Star
a week ago
Mr. Jonathan Lind is our jeweler and he held my husband’s hand throughout the entire ring buying process. He is THE BEST in Atlanta!!! He helped my husband design my engagement ring and decide on what looks best. He was able to help us make decisions quickly. He was always available to us with any questions we had along the way. 12/10 review!!!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Solomon Brothers Jewelers's customers had a positive experience.

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Solomon Brothers Jewelers

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1326
reviews
Excellent
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Poor
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About Solomon Brothers Jewelers

Jewellers
Spacious showroom for a wide selection of diamond wedding sets, designer jewelry & watches.
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