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Shine Gutter Cleaning & Repair

Shine Gutter Cleaning & Repair Reviews Summary

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Gutter Cleaners | New York, NY

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104-28 117th St, Queens, NY 11419, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Shine Gutter Cleaning & Repair?

As of Mar 13, 2024, 95 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Shine Gutter Cleaning & Repair's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 22, 2024
Last updated
March 13, 2024

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Shine Gutter Cleaning & Repair's customer reviews analysis

The overall company reputation of Shine Gutter Cleaning and Repair Inc., as gleaned from the reviews, exemplifies a strong commitment to professionalism, punctuality, and customer satisfaction. The feedback recurrently praises the responsiveness and courtesy of the technicians, particularly noting Tim, Steven, and Keemo for their commendable service etiquette. Notably, the practice of demonstrating the results of their gutter cleaning and repair through before-and-after pictures reflects a transparent approach to service provision that customers have positively highlighted. The provision of same-day manufacturing of gutter components on-site has also merited commendation for efficiency and innovation in service delivery. A notable aspect of the company’s repute is its after-service support, which includes follow-up visits and problem assessments without additional expenses. The consistency in the firm's operations establishes a trend of reliability, amplifying its attractiveness to prospective clients.

Positive Feedback

Several key positive aspects are evident from the customer feedback regarding Shine Gutter Cleaning and Repair Inc. Professionalism stands out as a hallmark of the company, with numerous customers reflecting on the polite and knowledgeable demeanor of the staff, especially Keemo and his team. Punctuality is another positive trend, with technicians arriving within scheduled timeframes, therefore respecting clients’ time. The company's transparency and honesty have also been recognized; they do not push unnecessary sales and are straightforward about service requirements, which garners trust. Another positive feature includes offering a first-time customer discount, which is appealing for prospective clients. Lastly, the innovation demonstrated by producing gutters on demand at the client's location has not only been deemed impressive but also indicative of the company's dedication to providing efficient and tailored solutions.

Concerns and Threads

The reviews provided do not offer significant insight into negative customer experiences with Shine Gutter Cleaning and Repair Inc. The available testimonials predominantly reflect satisfaction with services and do not elucidate on common issues or complaints that might be systemic to the customer experience. This lack of critical feedback makes it challenging to draw conclusive negative aspects of the company’s services. However, one might infer the potential difficulty for some clients in selecting a service provider without knowing the downsides that other customers may have faced, which is a general limitation when encountering overwhelmingly positive reviews. It's also possible that any negative incidents have been quickly and effectively addressed by the company, precluding their appearance in customer reviews.

Frequently asked questions about Shine Gutter Cleaning & Repair

Does Shine Gutter Cleaning and Repair Inc. offer any discounts for new customers?

Yes, they provide a 10% discount for first-time customers using their gutter cleaning services.

Can Shine Gutter Cleaning and Repair Inc. manufacture gutters on-site?

Yes, their team is capable of producing gutter components on the spot, providing efficient and tailored solutions.

What is the company's approach if an issue is discovered after an initial cleaning or repair?

Shine Gutter Cleaning and Repair Inc. appears to value customer satisfaction highly, offering follow-up visits to address concerns without additional fees, emphasizing their dedication to service quality and honesty.

Recent customer reviews and testimonials for Shine Gutter Cleaning & Repair

Shine Gutter Cleaning & Repair
Harry
5-Star
a month ago
Had called Shine Gutter Cleaning to clean my gutters and was given a date and time that worked for me. Tim & Steven arrived within the designated time-frame, was courteous and professional and got the work done in a timely manner. I asked them to take pictures and videos of before and after and they did so without any hesitation. I would highly recommend this company for your gutter cleaning needs. I will definitely be using them yearly If you're using their services for the first time, they offer a 10% discount.
Shine Gutter Cleaning & Repair
Kevin Durjpal
5-Star
4 weeks ago
I called Shine Gutter Cleaning to replace my broken gutter from a windy storm, they came to my home for an estimate given a date and time that worked for me. They have arrived within the designated timeframe, was courteous and professional and got the work done in a timely manner. I would highly recommend this company for your gutter cleaning needs and repairs.
Shine Gutter Cleaning & Repair
Nikki T.
5-Star
3 months ago
Initially, I contacted Shine Gutter for a gutter cleaning and they came out to provide the service. A few weeks after the initial visit, I noticed that I was having some issues with the gutter and called them back. With no hesitation, they returned to address my concerns and determined that the problem was not with the gutter but with something else. They went to the roof and provided pictures of what was causing the problem. They were thorough, and professional and did not charge additional fees for the service. I appreciated their honesty and professionalism which I think rarely exists these days. I will definitely choose this company to do business with in the future.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Shine Gutter Cleaning & Repair's customers had a positive experience.

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Shine Gutter Cleaning & Repair

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
95
reviews
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Poor
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About Shine Gutter Cleaning & Repair

Gutter Cleaners

We are Shine Gutter Cleaning and Repair inc. we are a full-service gutter company. we specialized in Gutter installation in all custom colors and sizes, Gutter Cleaning, Gutter Repair, and Power washing. Our goal is to clean and maintain your property to the highest of standards. Whether we are cleaning/repairing your gutters, power washing your property, or restoring your roof shingles, we take pride in our work and satisfying our customers to the best of our ability. We use all the appropriate tools to ensure projects are completed at a professional standard at all times and also ensure there is absolutely no damage to your home and property. Our services and cleaning methods are second to none."

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