This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Sd Garage Doors?
As of Apr 15, 2024, 73 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Sd Garage Doors's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024
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As of Apr 15, 2024, 73 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
Evaluating the company’s reputation through customer reviews reveals a consistently positive perception of SD Garage Doors Limited. The reviews reflect a strong track record of professionalism, efficiency, and reliability. Customers express appreciation for the company’s proactive approach to maintaining warranties and the non-intrusive reminders for due services. The response time, particularly in emergency situations or when dealing with security issues, is highlighted as commendable, with incidents of prompt reprogramming of keys and fixing door issues quickly. Communication is a strength, with SD Garage Doors Limited noted for good advance correspondence and adherence to scheduled times. Quality of service is a recurring theme, as customers report satisfaction with the extra efforts made, such as fixing squeaks or cleaning doors during routine service. The overall impression is that of a company that values customer experience and goes the extra mile to ensure satisfaction.
Positive Feedback
Customer feedback for SD Garage Doors Limited consistently highlights several key positive aspects. The company is commended for punctuality and sticking to scheduled appointments, an aspect crucial in service industries. Quality of service extends to not only installation but also follow-up maintenance and emergency responses; customers appreciate the thorough and efficient servicing, including additional gestures like cleaning and proactive maintenance reminders. The staff's professionalism and friendliness are frequently mentioned, contributing positively to the overall experience. Customers find the company easy to deal with, characterized by excellent communication and a straightforward approach from the first phone call through to the completion of the service. The efficiency in resolving issues, such as replacing cables and reprogramming stolen keys, paired with the reported reasonableness of pricing, forms a solid base for the company's strong positive reputation.
Concerns and Threads
The analysis of the provided customer feedback does not reveal any significant negative aspects directly associated with SD Garage Doors Limited's service or customer experience. While one review notes a delay in the scheduled appointment time, the company is praised for early communication regarding the change, and the original time window was still met. However, this singular instance does suggest that there is room for improvement in scheduling certainty. This isolated occurrence should be monitored to ensure it does not become a recurring issue that could negatively influence customer satisfaction and the company's reputation over time.
Frequently asked questions about Sd Garage Doors
How reliable is SD Garage Doors Limited in emergency situations?
SD Garage Doors Limited is known for its prompt and efficient response in emergency situations, often addressing issues the following day and providing quick solutions like on-the-spot repairs.
Does SD Garage Doors Limited provide a warranty for their services?
Yes, SD Garage Doors Limited provides warranties for their services and they are proactive in reminding customers when a service is due to keep the warranty valid.
What kind of customer experience can I expect from SD Garage Doors Limited?
Customers of SD Garage Doors Limited typically report a very positive experience, marked by professional and friendly service, efficient and thorough work, and excellent communication.
Recent customer reviews and testimonials for Sd Garage Doors
Trudy Foster
5-Star
a month ago
Appreciate SD Doors remind you when the service is due to keep the warranty right. Never pushy, always polite. Never have a problem with the garage doors they installed
Anne Brunt
5-Star
3 months ago
My first annual service of automatic garage door. The guys arrived on time, quickly tightened everything up, fixed the squeak that appeared when closing after cold spell, and even cleaned the door for me. Ace service. Really glad I picked SD Garage doors to install my door. They always go the extra mile.
Shona O'Brien
5-Star
6 months ago
our garage automatic key was stolen. Within a day SD Garage doors had provided a new key and the other one was reprogrammed . A really quick prompt response which we much appreciated given the circumstances. Happy to recommend them.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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