Schmitt Jewelers appears to have secured a strong reputation among its customers, mainly for their custom jewelry work, attentive customer service, and the personal connection they foster with clients. Reviews consistently emphasize positive experiences with staff members such as Ginnie, Michael, Crystal, and Tom, who are credited for their professionalism and for making customers feel at ease during the selection and design processes. Timeliness is another strong suit, with several reviews highlighting the jeweler's efficiency in crafting custom pieces significantly faster than competitors, without compromising on the quality or attention to detail. The recurring sentiment across reviews is one of satisfaction and a high likelihood of repeat business, suggesting that Schmitt Jewelers enjoys a loyal customer base that values their local, family-owned dynamic.