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Salon D Reviews Summary

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Beauty Salons | Dallas, TX

13615 Inwood Rd #160, Dallas, TX 75244, United States

Trustguide Rating

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D
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Salon D?

As of Mar 29, 2024, 643 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Salon D's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 29, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 29, 2024
Last updated
March 29, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Salon D's customers had a positive experience.

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Salon D's customer reviews analysis

Salon D has garnered high praise from its patrons, reflected in a compendium of laudatory reviews highlighting the personalized attention, professional expertise, and welcoming atmosphere. Customers consistently commend the salon's hairstylists, citing their ability to deliver desired results with precision and care. Individual stylists, such as Arden, Rachel Ani, Cat, NaYoung, Sinde, Shawna, and Peyton (Kat), have been personally applauded for their skillful work in hair coloring, styling, and cuts. The salon's propensity for gifting on special occasions, like birthdays, and their courteous service, which includes offering refreshments, cleanliness, and prompt appointments, has contributed significantly to a favorable business reputation. Notably, some reviews underscore the individualized stylist-client communication, ensuring the specific customer hair care needs are met, which is essential in maintaining overall hair health. Emphasizing the salon's willingness to accommodate and inform clients demonstrates a trend toward a comprehensive, client-centric approach, contributing to repeated patronage and long-term stylist-client relationships.

Positive Feedback

Patrons of Salon D have expressed overwhelming satisfaction with the salon's services, articulating several key positive aspects. The expertise of the salon's stylists in dealing with various hair types, specifically in the areas of cutting, styling, and color services, has been praised. Stylists are identified by name, signifying strong individual customer relationships and personalized services. Customers have appreciated the inclusive communication from stylists, ensuring that the service provided aligns with their expectations. Proactivity in client care is evident, with stylists offering post-treatment follow-ups and advice on hair care products. The salon's ambiance is repeatedly described as professional, and attention to detail is noted, including cleanliness and the offer of complimentary snacks and beverages. Additionally, the readiness of stylists to accommodate clients, as indicated by prompt scheduling and flexibility, has contributed greatly to customer loyalty and positive experiences.

Concerns and Threads

Despite the flood of positive anecdotes regarding Salon D, there is a noticeable absence of explicitly negative feedback within the provided reviews. The discernible critiques are nuanced and embedded within overall positive experiences. One such implied criticism can be perceived in the clients’ high value for honesty and direct communication with the stylists, hinting that not all customer-stylist interactions may meet these standards. While typically viewed as a positive quality, directness may sometimes verge on blunt or unembellished expression, which could potentially unsettle some customers. However, these grievances appear to be minimal and largely overshadowed by the overwhelming satisfaction expressed by the clientele. Data is lacking to construct a robust narrative of negative experiences, thus suggesting that any such incidents are rare or infrequently reported.

Frequently asked questions about Salon D

What kind of hair services does Salon D specialize in?

Salon D has skilled stylists who specialize in various services including hair coloring, styling, and cutting for different hair types. The stylists are proficient in handling everything from curly hair to thick, difficult-to-manage hair.

How does Salon D ensure customer satisfaction?

Salon D ensures customer satisfaction by providing individualized attention from expert stylists, maintaining clear and open communication, offering professional advice on hair care, and fostering a clean and welcoming environment with refreshments for clients.

Can I expect personalized hair care advice at Salon D?

Yes, stylists at Salon D are noted for their communicative approach and are keen to offer personalized hair care advice, follow up after treatments, and suggest products suitable for your hair type and the services rendered.

Recent customer reviews and testimonials for Salon D

Salon D
Tayna Rojas
5-Star
4 days ago
Arden the owner of the salon dyed my hair this beautiful color & gave me a complimentary bottle of their house made shampoo & conditioner since it was my birthday. The experience was wonderful. I’ll definitely be coming back to this salon. Thank you salon D
Salon D
Diana Serrato
5-Star
3 weeks ago
I love Salon D! Rachel Ani is amazing. She is extremely professional and knowledgeable. She ALWAYS gives me exactly what I ask for. It’s as if she knows me better than I do. Thank you for helping me keep my hair healthy and beautiful. See you soon Rachel and all Salon team members!
Salon D
Asia M
5-Star
2 weeks ago
Cat did an amazing job on my hair! As a curly girl, it’s always a little nerve wracking going to a new stylist, but after relocating to Texas, I was on the prowl for someone to dye my hair! She was communicative, flexible, sweet, and thorough. She made sure I got what I wanted while keeping me informed of the process the whole way through to ensure the overall health of my hair. She is very skilled at working with curly hair, my cut and blowout were phenomenal and the color so vibrant styled both straight and curly. Aside from cat, the professionalism of Salon D and attentiveness of its staff are unmatched. If you don’t believe me, all I’m gonna say is travel all the way from Fort Worth to get my hair done by these lovely ladies. So glad to have someone like Cat as a stylist and a space like Salon D to take such good care of my hair and me!
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Overall Rating

TrustScore®
A+
A
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C
D
F
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Overall Rating
4.8
/5
643
reviews
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About Salon D

Beauty Salons
Salon D offers luxury hair, nail, and beauty treatment services in Dallas, TX. Services available haircuts, highlights, color-correction, hair extensions, nail services, and eyebrow and eyelash services, facial skin treatments, and beauty products.
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