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As of Apr 27, 2024, 381 customers have reviewed this business and rated it 4.3 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Safe Driving School Inc.'s customer reviews analysis

SAFE DRIVING SCHOOL INC receives predominantly positive feedback from its customers, indicating a strong reputation for delivering an effective and pleasant learning experience. Clients commend the professionalism, skill, and teaching methods of the driving instructors, specifically praising individuals such as Mohamed and Justin. The instructors' ability to instill confidence in students and provide valuable insights for passing driving tests are frequently highlighted. Efficient service and ease in scheduling lessons contribute to customer satisfaction. However, certain customers report issues with the administrative side, including poor communication and customer service experiences, which result in scheduling conflicts and challenges obtaining important documentation such as the certificate for insurance discounts. These incidents, while not reflective of the overall sentiment, do suggest areas where the company may need to address operational weaknesses to maintain its positive reputation.

Positive Feedback

Several aspects of SAFE DRIVING SCHOOL INC contribute to its positive customer feedback. The instructors, namely Mohamed and Justin, are often lauded for their teaching excellence, with students expressing gratitude for passing their driving tests on their first attempt. The instructors' patience, communication skills, professional demeanor, and instructional techniques, especially in areas such as parallel parking, are major strengths that enhance learners' confidence and competence on the road. Clients appreciate the convenience offered by the school, such as pick-up services and the ability to easily request practice days that fit into their schedule. The affordability and additional benefits, like the provision of an insurance certificate after six hours of driving lessons, also stand out as commendable features of the school that foster customer loyalty and recommendations.

Concerns and Threads

While the majority of the reviews for SAFE DRIVING SCHOOL INC are positive, there are recurring concerns regarding the administrative customer service and organizational aspects. Some customers have experienced frustrating interactions when scheduling or confirming appointments, leading to missed lessons and wasted time. The reported poor telephone etiquette and indignant behavior from staff when issues arise have also tarnished the company's image for those affected. Furthermore, the difficulty in obtaining the six-hour driving lesson certificate, critical for insurance rate discounts, poses a significant inconvenience and potential financial impact for clients. These instances of negative feedback suggest a need for the driving school to improve its customer support services and ensure reliable follow-through on its commitments.

Frequently asked questions about Safe Driving School Inc.

How can I be assured of instructor quality at SAFE DRIVING SCHOOL INC?

SAFE DRIVING SCHOOL INC has received numerous positive reviews regarding the quality of its instructors. Customers have praised Mohamed, Justin, and others for their patience, effectiveness in teaching, and professional conduct. The school's reputation for helping students pass their driving tests on the first attempt appears to be a testament to the instructors' capabilities.

What should I do if I encounter scheduling issues or have difficulty obtaining my certificate?

If you face any scheduling issues or have trouble receiving your certificate, it is recommended that you address the matter promptly with the school's customer service. Based on feedback, some clients have experienced challenges, but maintaining clear and persistent communication with the school may help to resolve such issues.

Does SAFE DRIVING SCHOOL INC provide any benefits after completing a certain number of driving hours?

Yes, customers have reported that after completing six hours of driving lessons with SAFE DRIVING SCHOOL INC, they are eligible to receive an insurance certificate. This certificate can potentially lead to a discount on insurance rates for young and new drivers.

Recent customer reviews and testimonials for Safe Driving School Inc.

Arianna Cambria

5-Star

4 months ago

Mohamed is a great driving instructor, I passed on my first driving test today because of him. He is patient, with great skill to ensure that you pass your first time while also not making the time with him awkward. If you choose this school , definitely ask for him. Requesting practice days were made easy by the assistant who answered the phone, working with you to find a good day that fit in your schedule and the instructor schedules. All in all, I 100% recommend this driving school, I am beyond satisfied.

Artem Lisov

5-Star

a month ago

I absolutely recommend taking lessons here for driving practice! Went for a couple lessons with Justin and it was awesome. He helped me feel more confident on the road and gave his lifehacks for the test. We practiced parallel parking and Penndot exam route. The school offers pick up only, straight to the practice (no need to visit the office or anything) 5/5, waiting for my exam date.

Carol Chung

5-Star

3 months ago

Made appointment for my daughter. The lady who handles the appointments called (with the driving school number) a few days prior and left a message to see if she wanted to change her schedule. My daughter called back and said no and they agreed to keep the time. On the day of, no one showed up. We called back and the same lady claimed that she called to confirm and since we didn't pick up she cancelled the appointment. We stated we received no phone call from the driving school, and when asked if she left a voicemail, she said she did. We stated we did not get another voicemail, to which she became so rude and intolerably indignant that we just said thank you we will go elsewhere and hung up. Would NOT recommend this company unless you want to wait around for no one to show up and then be treated disrespectfully.

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Safe Driving School Inc. Reviews Summary

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Featured review

Safe Driving School Inc.'s customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Safe Driving School Inc.

How can I be assured of instructor quality at SAFE DRIVING SCHOOL INC?

What should I do if I encounter scheduling issues or have difficulty obtaining my certificate?

Does SAFE DRIVING SCHOOL INC provide any benefits after completing a certain number of driving hours?

Recent customer reviews and testimonials for Safe Driving School Inc.

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