Rozina's Beauty Spa generally enjoys a robust reputation for high-quality services at competitive pricing within Los Angeles County. Customers praise the expertise in hair texture, cutting, coloring, and styling, as well as the skillfulness in other salon offerings such as facials, threading, waxing, and henna applications. Rozina and her team, particularly Bintu and Tahira, are commended for their competence, with some customers expressing over two decades of loyalty. The environment is frequently described as clean, luxurious, and accommodating, with an open-air threading space adding to the customer experience. However, glaring inconsistencies surface in some feedback pointing to potential issues with service provision, hygiene practices, and pricing transparency. Multiple reviews indicate dissatisfaction with haircut outcomes, citing lack of skill incompatible with years of experience claimed. Additionally, concerns over unsanitary waxing procedures and perceived overcharging raise red flags for some patrons, suggesting that while many have positive experiences, these practices may affect the spa's reputation adversely.