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Rose Pest Solutions Reviews Summary

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Pest Control | Chicago, IL

1809 W North Ave, Chicago, IL 60622, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Rose Pest Solutions?

As of Apr 05, 2024, 885 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Rose Pest Solutions's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 05, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 5, 2024
Last updated
April 5, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Rose Pest Solutions's customers had a positive experience.

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Rose Pest Solutions's customer reviews analysis

Evaluating the overall company reputation of Rose Pest Solutions through recent customer reviews reveals a generally positive perception of the services provided. Key elements that bolster the company's reputation include the professionalism, knowledge, and effectiveness of the technicians, as noted by multiple customers. The personalized and attentive customer service, as well as responsive and thorough communication, particularly in the case of multiunit properties and instances of high-pressure pest situations, contribute significantly to customer satisfaction. Recurring themes in the reviews suggest that Rose Pest Solutions is considered by many to be the best pest control option in their respective service areas, with a loyalty span of years and strong recommendations to others. The ability to propose and execute successful pest control plans, alongside friendly and informative technicians who address concerns promptly and efficiently, seems to resonate well with the client base. The overall customer experience is reflected as highly satisfactory, with particular emphasis on the company's reliability and the technicians' willingness to go above and beyond in accommodating individual needs and safety considerations for children and pets.

Positive Feedback

Positive aspects of Rose Pest Solutions according to customer feedback include exceptional customer service, with employees like Geo, Elliot, Carlos, Scott, Pierre, Harry, Mark, Steve, and Ray singled out for their friendliness, professionalism, and knowledge. Their proactive communication and ability to explain pest control processes stand out. The technicians' responsiveness and thoroughness are also praised, including follow-ups and consistent updates that provide clients with peace of mind. The effectiveness of the provided pest solutions is another major positive, with customers noting the successful resolution of issues, such as rat infestations. Safety and convenience are highlighted, with technicians accommodating the presence of young children and pets. Long-term customers speak to the company's consistent quality over the years, and the inclusive pricing that incorporates home orders for new indoor pests is appreciated.

Concerns and Threads

In the collection of reviews provided, there are no explicitly stated negative aspects of the customer feedback for Rose Pest Solutions. All clients seem to be satisfied with the level of service and the outcomes of the pest control plans. However, it is possible that any negative experiences may simply not be reflected in this particular set of reviews. Prospective customers reading reviews should consider seeking out additional sources of feedback to gain a more rounded understanding of the customer experience, acknowledging that the absence of negative comments in one set of reviews does not guarantee the absence of such instances in others.

Frequently asked questions about Rose Pest Solutions

What types of pest control services does Rose Pest Solutions offer?

Rose Pest Solutions provides comprehensive pest control services that include the management and eradication of rodents, insects, and a variety of other pests. They can develop and execute customized plans for both residential and commercial properties.

Are the technicians at Rose Pest Solutions knowledgeable and professional?

Customer reviews consistently praise the technicians at Rose Pest Solutions for their knowledge and professionalism. Technicians are commended for their friendly disposition, their ability to thoroughly answer questions, and their effectiveness in addressing pest-related issues.

Is Rose Pest Solutions' service safe for homes with children and pets?

According to customer feedback, Rose Pest Solutions takes into consideration the safety of children and pets when implementing pest control measures. Technicians are reported to be accommodating and provide detailed explanations to ensure the well-being of all household members.

Recent customer reviews and testimonials for Rose Pest Solutions

Rose Pest Solutions
Nancy M.
5-Star
6 days ago
I have been so pleased with my service so far from Rose Pest Solutions! From the first time I spoke with Geo on the phone, I felt confident in the company. He was so friendly and answered all of my questions thoroughly. Just had our initial visit by Elliot, our technician, and were extremely satisfied by the level of service he provided. He also was super friendly, professional, answered my questions and explained everything he needed to do both on that day and for future maintenance visits. I am very happy we decided to go with Rose and would highly recommend them to anyone! :-)
Rose Pest Solutions
Ruby Herrera
5-Star
a month ago
I've been utilizing the services of Rose Pest Solutions for approximately three years now for my multiunit property, and I must say, I've been consistently impressed. In particular, I'd like to commend Carlos for his exceptional communication skills. Despite being located in a different state, Carlos ensures I stay informed by regularly updating me via email. He promptly addresses any concerns or issues that arise, providing me with peace of mind. I've happily recommended Rose Pest Solutions to others, who have also experienced the same high level of satisfaction with their service.
Rose Pest Solutions
Calvin Gin
5-Star
5 days ago
Rose is the best pest control service in Chicago!!! When we purchased our building there was a major rat problem in the back yard. Rose came up with the plan and executed it to where we don’t have a rat issue any longer. I highly recommend them. Scott and Pierre are amazing to work with!!!!
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Overall Rating

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Overall Rating
4.6
/5
885
reviews
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About Rose Pest Solutions

Pest Control
Rose Pest Solutions has been providing premier family and pet friendly solutions to homeowners and business owners' pest control needs for over 160 years. With 12 locations throughout Wisconsin, Illinois, Indiana and Kentucky, our staff are specially trained and certified bed bug and termite experts, mosquito experts, rodent control pros and so much more. Trusted for generations, we treat our customers the way we want to be treated. Realtors, property managers, food industry businesses, hospitality industry businesses and homeowners across the Midwest rely on Rose's historical family business for superior results when it comes to inspections, IPM programs for businesses, and solving tough issues.
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