Richmond Park Golf Course's reputation emerges as somewhat mixed from the latest reviews. The course appears to garner appreciation for its welcoming staff, decent course condition, reasonable pricing for the London area, and amenities such as the driving range and clubhouse. Notably, the staff, particularly named individuals such as Emma, Andy, and Barbara, receive frequent praise for their friendliness and helpfulness, which seem to enhance the customer experience substantially. However, the customer experience is marred by critical observations about the maintenance and management of the course. Complaints about the deteriorating conditions of the fairways, greens, bunkers, and tees suggest a decline in quality over recent years, which has impacted players' enjoyment. Additionally, slow pace of play, especially during peak periods, due to densely packed tee times, has been a recurring frustration for golfers. Despite management's awareness, there seems to be a lack of proactive measures to address the congested course play and maintain the overall condition of the golf course.
Positive aspects of the Richmond Park Golf Course gleaned from recent feedback center on helpful and friendly staff members who create a welcoming environment for golfers. Individuals such as Andy, Emma, and Barbara are frequently cited for their exceptional service, contributing significantly to a pleasant atmosphere. The course's amenities, including the driving range and the 19th hole (the clubhouse bar), receive commendation for their quality offerings. The golf course and range are also appreciated for being a good value, especially given the central London location. Moreover, the layout of the course with wide fairways and general upkeep, aside from noted deficiencies, coupled with the availability of various membership options, such as the 1-month membership, provide flexibility and accessibility to both guests and locals.
On the negative side, there are several areas where Richmond Park Golf Course seems to fall short. Reviewers have expressed significant dissatisfaction with the deterioration in the quality of the course, mentioning uneven fairways, long and poorly maintained greens, and bunkers that are laden with stones and lacking in sand. Criticism is also directed at the course management's apparent inaction in the face of recurrent concerns such as the exceedingly slow pace of play and closely set tee times that lead to congestion on the course. The perception of complacency towards customer complaints and the implication of a captive audience due to the course's central location leaves some customers feeling undervalued. Additionally, the early shutdown of facilities after a certain hour has led to mild disappointment for those looking to enjoy post-game amenities.
Richmond Park Golf Course offers various membership options, including a 1-month membership suitable for short-term visitors. The pricing is £105 for weekdays and £145 for weekends.
Customers often highlight the friendly and helpful service provided by specific staff members such as Emma, Andy, and Barbara. The clubhouse services, including food from the kitchen and drinks at the bar, are also well-regarded.
Persistent reviews indicate that the pace of play during peak times is a concern, with slow rounds often mentioned. Tee times are set approximately 7 minutes apart, which may not be sufficient to prevent congestion. According to customer feedback, there seems to be a lack of enforcement to ensure a smooth pace of play, which the management is yet to address effectively.
Golf facility with 2 18-hole courses, plus a driving range and a clubhouse restaurant/bar.
