The overall company reputation of Ramon M. Sanchez, M.D. appears to be predominantly positive in terms of medical care and patient treatment, while the administrative and support aspects are viewed unfavorably. The reviews consistently praise Dr. Sanchez for his expertise, personable manner, and thoroughness, noting his ability to address complex medical issues and the time he spends consulting with his patients. However, multiple reviews express significant dissatisfaction with the administrative staff, particularly regarding billing practices and unprofessional behavior. Recurrent negative themes include patients being sent to collections due to insurance billing errors, difficulties obtaining medical records, and poor communication. These issues are serious enough that some patients have chosen to leave the practice despite their high regard for Dr. Sanchez's medical abilities.
Key positive aspects of Dr. Sanchez's practice, as highlighted by the reviews, center around his exceptional clinical skills and rapport with patients. Dr. Sanchez is consistently described as knowledgeable, experienced, and dedicated to patient care. Reviews frequently commend his willingness to explore various treatment options for chronic conditions, his excellent bedside manners, and his approach of treating patients as individuals rather than just another case. His effectiveness in improving patient health outcomes, as well as his staff's friendliness, also garnered high praises. The extent of his reputation is such that patients are willing to travel considerable distances for consultations, and some express extreme satisfaction warranting a hypothetical ten-star rating. These aspects strongly suggest that Dr. Sanchez is highly regarded as a medical professional.
Reviews reveal significant negative experiences with the administrative aspects of Dr. Sanchez's practice. A notable theme is the unprofessional conduct of the administrative staff, including the office manager, which culminated in confrontational interactions and billing issues. Patients reported being unjustly sent to collections due to incorrect insurance filings and not being informed of the doctor's out-of-network status, leading to unexpected out-of-pocket expenses. Additionally, complaints about administrative inefficiencies such as scheduling difficulties, poor communication, and a lack of follow-through on necessary paperwork for further treatments or tests, were prevalent. These issues have resulted in some patients feeling compelled to find alternative care, despite the high level of medical service provided by Dr. Sanchez himself.
Yes, reviews indicate that Dr. Sanchez is highly knowledgeable and has been successful in treating patients with complex neurological conditions, including chronic migraines, Parkinson's, and epilepsy.
There are multiple reports of negative interactions with the office administrative staff, including billing issues and unprofessional conduct, which have negatively affected some patients' overall experience with the practice.
Yes, Dr. Sanchez is commended for his attentiveness and the time spent with patients during consultations, with many reviews highlighting his thorough approach to patient care and the significant improvement in patients' health after visiting his practice.
