Primark London Reviews
Rated 4.3 based on 37417 Reviews
Clothing Stores in London
14-28 Oxford St, London W1D 1AU
Published on
January 10, 2024
Last updated
July 10, 2025
The overall company reputation of Primark, according to the provided reviews, appears to be quite favorable. Customers are predominantly impressed with the variety of products available across multiple categories, such as men's, women's, and children's apparel, as well as home goods. The affordability of the items is frequently praised, suggesting that Primark offers good value for money. Notably, the presence of additional amenities such as a café and beauty shop enhances the shopping experience, creating a diversified retail environment. Furthermore, the efficient service at checkout during busy hours and the quick movement of long queues, thanks to numerous staff members, are seen as commendable aspects of Primark's customer experience. However, there is a notable critique regarding the disorganization and mess during sales periods, as well as an insufficient number of open tills, leading to long waits, which has resulted in frustration and dissatisfaction for some customers.
Yes, Primark is known for offering a wide range of products including clothing for men, women, and children, as well as home goods, all available across their multi-floor stores.
Primark stores often include additional amenities such as free Wi-Fi, cafés, and beauty shops inside the store to improve the overall shopping experience.
Reviews suggest that Primark generally manages busy periods efficiently with quick queue movement, due to the ample number of staff on tills, particularly during sales. However, there are instances where customers have experienced long waits due to an inadequate number of open tills.
Discount fashion chain offering clothes and accessories for all ages, plus homewares.
