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Premier Residential Lettings & Estate Agents in Manchester Reviews

Rated 4.8 based on 319 Reviews

16 Commercial St, Manchester M15 4PZ

Estate Agents Manchester

Published on
March 4, 2024
Last updated
June 17, 2025

Reviews Summary

The overall sentiment regarding Premier Residential Lettings is overwhelmingly positive based on customer reviews. Reviewers consistently note qualities such as professionalism, responsiveness, and the helpful nature of staff members, particularly Adam and Sam. Multiple reviewers indicate that both tenants and landlords receive attentive and efficient service, with staff going above and beyond to address questions and resolve issues. The only mild criticism observed relates to the complexity of property sales due to external legal matters, but these are presented alongside praise for communication and support.

Frequently mentioned themes focus on the company’s reliability, proactive management, and smooth process handling. Customers in Manchester and Liverpool repeatedly reference prompt responses, peace of mind, and a personalized approach. Many recount positive experiences during stressful transactions, including property sales and first-time rentals. Regular and repeat clients, both landlords and tenants, highlight trustworthiness, immediate updates, and a consistently caring attitude.

Overall, Premier Residential Lettings is regarded as a reputable estate agent in Manchester and Liverpool, noted for long-term client retention and high satisfaction across property management and letting services. Numerous recommendations and detailed positive accounts reinforce the company’s strong reputation in the region.
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What Customers Are Saying About Premier Residential Lettings & Estate Agents in Manchester?

incredibly helpful, resolving any issues promptly

efficient , personable, polite and keen to help

always available and happy to deal with anything

helping us move to solving any issues

their proactive approach

totally professional, yet also human and helpful

organised everything from start to finish

professionalism and kindness

supportive, responsive, and professional

peace of mind provided to me

Trustguide extracts key phrases from reviews about Premier Residential Lettings & Estate Agents in Manchester and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Premier Residential Lettings & Estate Agents in Manchester's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Premier Residential Lettings & Estate Agents in Manchester Ratings

5

As of Based on 319 revies as of Mar 04, 2024

Premier Residential Lettings & Estate Agents in Manchester Score

100%

As of Based on 319 revies as of Mar 04, 2024

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Customer Reviews

As of Jun 17, 2025, 319 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Premier Residential Lettings & Estate Agents in Manchester's publicly available reviews View source

Lu Zhang rated Premier Residential Lettings & Estate Agents in Manchester 5 stars
2 months ago
I can’t express how grateful I am to Adam! During my two years as a tenant, he has always been incredibly helpful, resolving any issues promptly and patiently. I highly recommend them—the staff is fantastic! This has been my best agency experience in Manchester.
Trudi rated Premier Residential Lettings & Estate Agents in Manchester 5 stars
5 months ago
I have been dealing with Sam and Adam for a number of years now as a Landlord and I can't praise them highly enough. They work extremely hard for their Clients, be they Landlords or Tenants. Nothing is too much trouble, any communication is replied to immediately. They are always efficient , personable, polite and keen to help. I have had many tenants go through with Premier Residential Lettings and all (*bar one) of them have been extremely happy with the professional, caring and thoughtful service Adam and Sam provide. I put my flat up for sale last year, the process was extremely complicated on my side of things during a divorce, Adam and Sam were so incredibly patient with the complexities. They kept me and the buyer (*who became a tenant during the process) as much at ease as possible with immediate communication on latest updates and endless help to smooth the sale along . The buyer was made aware on point of viewing of a ground rent clause being applied for and the length of time it would take , which added to the understandable frustrations. Adam and Sam did their absolute best in an incredibly difficult situation with the divorce court denying the sale until Final Order. I am happy to say that everything is now sorted and well after a very distressing time. I am relieved to have Sam and Adam at the helm of the Flat being up for sale again meanwhile I have happy tenants currently being taken care of by Premier lettings. I fully recommend Premier Residential and the vast amount of amazing reviews back this up.
Michael Wrathall rated Premier Residential Lettings & Estate Agents in Manchester 5 stars
5 months ago
Premier Residential Lettings have taken care of my properties for many years now. Adam and Sam are always available and happy to deal with anything I have asked of them. I have every confidence that they will carry out everything that they say they will do. They have always found excellent tenants for me, which I certainly appreciate. Thank you Adam and Sam.

Frequently Asked Questions About Premier Residential Lettings & Estate Agents in Manchester

How does Premier Residential Lettings handle communication with clients?

The team is consistently noted for prompt, clear, and proactive communication. Clients report immediate replies to inquiries, regular updates on progress, and ongoing availability to discuss issues relating to tenancy, property management, and sales.

What level of involvement does Premier Residential Lettings provide in managing properties?

Premier Residential Lettings manages all aspects of property letting, including finding and vetting tenants, arranging property cleaning and repairs, coordinating maintenance, and handling all paperwork and logistics for both landlords and tenants.

Does Premier Residential Lettings serve areas outside Manchester?

Yes, reviewers mention the company also manages properties in Liverpool city centre in addition to Manchester, supporting both tenants and landlords in these regions.

About Premier Residential Lettings & Estate Agents in Manchester

Estate Agents
Premier Residential Lettings operates within the estate agency sector, focusing primarily on residential property letting and management. The company serves landlords and tenants in cities such as Manchester and Liverpool, handling rental arrangements, property listings, and ongoing tenancy services through in-person and digital communications.

The organization is managed by a small team responsible for the full lifecycle of property management. Tasks include tenant vetting, contract facilitation, property maintenance coordination, and regular communication with both landlords and tenants. Operations are structured around prompt responsiveness and direct oversight by core team members, ensuring continuity throughout each client engagement.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.