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Pizza Posto

Pizza Posto Reviews Summary

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Pizza | Edinburgh

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16 Nicolson St, Edinburgh EH8 9DH

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Pizza Posto?

As of Mar 29, 2024, 2351 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Pizza Posto's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 29, 2024
Last updated
March 29, 2024

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Pizza Posto's customer reviews analysis

The overall company reputation of Pizza Posto is highly positive, as reflected in the customer reviews. The reviews consistently praise the authenticity and quality of the pizza, drawing favorable comparisons to Italian standards, with one Italian customer rating it superior to many pizzerias back in Italy. The menu diversity, atmosphere, and quick service, even during busy times, are also well received. The staff's responsiveness and politeness add significantly to the overall positive customer experience, fostering a pleasant and welcoming environment. There are, however, mentions of specific pizzas causing a suboptimal eating experience due to wetness and over-salted side dishes, indicating room for improvement in some areas of the food preparation. Staff busyness and the energetic atmosphere may detract from the experience for those seeking a quieter dining environment.

Positive Feedback

Positive aspects of Pizza Posto are numerous, based on recent customer feedback. Foremost among these is the food quality, specifically the pizza dough, which earns high praise for its perfect blend of chewiness and softness. Patrons are also delighted by the authenticity of the flavors, with multiple explicitly favorable reviews highlighting the genuine Italian taste. Service quality stands out as well, characterized by friendly, polite, and multilingual staff, with notably swift service even during busy periods. The restaurant's ambience, including thoughtful accommodations such as a dedicated menu doubling as a drawing board for children, along with an Aperol lounge for private gatherings, enhances the dining experience. The location’s accessibility and fair pricing, despite its prime position near local attractions, adds further to the establishment’s favorable image.

Concerns and Threads

Despite overwhelming praise, a few criticisms emerge in customer reviews of Pizza Posto. One common issue raised is the overly salty calamari, suggesting that seasoning on some menu items may need adjustment. Additionally, the quality of specific pizza toppings like cherry tomatoes is questioned due to their contribution to a soggy pizza base. Patrons sensitive to noisy environments note that Pizza Posto can be quite busy, with staff frequently moving and creating an atmosphere that may not suit those seeking a quiet culinary experience. This could indicate a desire for a more serene, relaxed dining section to accommodate different preferences.

Frequently asked questions about Pizza Posto

Can special dietary requests or alterations to menu items be accommodated at Pizza Posto?

Yes, Pizza Posto is willing to accommodate alterations to menu items, such as replacing toppings like aubergine with mushrooms upon request.

Is Pizza Posto suitable for families with young children?

Absolutely. Pizza Posto is kid-friendly, offering a dedicated children’s menu that doubles as a drawing board, along with crayons for entertainment.

What are the waiting times like at Pizza Posto?

Customers report fast service, with pizzas and sides being served within 15 minutes, even on busy evenings, although this may vary depending on the specific day and time.

Recent customer reviews and testimonials for Pizza Posto

Pizza Posto
Giacomo Lodi
5-Star
4 months ago
Visited Pizza Posto with my family after hearing that it was not only the best pizzeria in Edinburgh but one of the best in the whole United Kingdom. As an Italian myself, I can confirm that their reputation is absolutely deserved. Pizza dough was fantastic, a delicious combination of chewyness and softness. Both side dishes we ordered were also very tasty and true to tradition. The menu had plenty of options, you’d be hard pressed not to find something to love. Staff was incredibly friendly and polite, always making sure that our needs were met and even helping in choosing what to order when we were stunned by the number of options. Service was very fast too, we waited less than 15 minutes for 2 pizzas and 2 sides on a semi-packed Friday evening. Prices were very fair, especially considering the fantastic location, right in front of the Edinburgh Festival Theatre and barely a 5 minute walk from the National Museum of Scotland. There are food chains like Pizza Hut and Pizza Express which serve a significantly worse product at about the same price, I think that’s all I need to say on the matter. I lived in Italy for 24 years before moving to Edinburgh and I can safely say that this place would outclass most pizzerias I’ve visited back home. That’s high praise but it’s absolutely warranted. If anybody ever asks me what’s the best pizza in the city, I know for a fact where I’ll point them towards. 11/10. Bravissimi 👏🏻 Kid-friendliness: Visited with my 2 and 5 year old who were given a dedicated menu, doubling as a drawing board, plus crayons for entertainment
Pizza Posto
Riani Muchlisa Usman
5-Star
a month ago
The pizza was great. They were willing to replace the aubergine with mushroom as I don't like aubergine on my pizza :) The calamari (not pictured) was too salty, though.. I had to eat them with the pizza..
Pizza Posto
Lara R
5-Star
a month ago
Amazing dough! Good amount of toppings on the pizza! I wouldn't recommend the cherry tomatoes one as made the pizza too wet. Would like to see the buffalo mozzarella in other pizzas. Staff runs around a lot, so if you like a quiet place, try somewhere else. It can be quite overwhelming.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pizza Posto's customers had a positive experience.

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Pizza Posto

Overall Rating

TrustScore®
A+
A
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C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
2351
reviews
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About Pizza Posto

Pizza
Casual, rustic eatery offering simple Neapolitan pizzas alongside starters & salads, beer & wine.
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