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Pimlico Plumbers Reviews

Rated 4 based on 5413 Reviews

Pimlico House, 1 Sail St, London SE11 6NQ

Plumbers London

Published on
January 25, 2024
Last updated
June 15, 2025

Reviews Summary

The overall sentiment for Pimlico Plumbers is highly positive, as reflected in the customer reviews. Reviewers consistently note prompt responses, professionalism, and technical skill, highlighting individual team members such as Logan, Zane, Richard W, Sophie, Neil Fletcher, Roy Abbott, and Anthony Toms for their expertise and customer care. Some mention that prices may be above average, but most feel the quality of work justifies the cost. There are no substantive criticisms about reliability or service delivery, and repeat business is frequently referenced.

The most frequent themes in the reviews are reliable same-day or next-day service, clear communication, and friendly staff. Customers praise Pimlico Plumbers for efficiently handling diverse tasks including plumbing, carpentry, electrical repairs, and roof work. The company's staff are often credited with explaining options, providing aftercare, and respecting customers' homes. Across London, clients value both the technical competency and approachability of the team.

Based on reviewer feedback, Pimlico Plumbers has established a reputable position for plumbing and handyman services in London. Repeat positive experiences, references to longtime usage, and named staff recognition reinforce the company's reputation as professional, responsive, and trustworthy. Overall, Pimlico Plumbers is regarded as a reliable and quality-focused local provider in its sector.

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What Customers Are Saying About Pimlico Plumbers?

very pleased with the response

efficiency at its best

excellent customer service is quick

friendly and explained the options

knowledgeable, understanding and clearly competent

completed the job very quickly and professionally

Fast, efficient and the problem sorted out

top class workmanship, expertise

extremely happy with the cost

very professional and genuinely interested

Trustguide extracts key phrases from reviews about Pimlico Plumbers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Pimlico Plumbers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Pimlico Plumbers Ratings

5

As of Based on 5413 revies as of Jan 25, 2024

Pimlico Plumbers Score

100%

As of Based on 5413 revies as of Jan 25, 2024

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Customer Reviews

As of Jun 15, 2025, 5413 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Pimlico Plumbers's publicly available reviews View source

R F rated Pimlico Plumbers 5 stars
a week ago
Excellent service. I had a new roof put in by another company last February and only four months later, the roof had a leak. Logan diagnosed the problem and was able to repair the extremely poor original roofing job in only a week. I am very pleased with the response and the professional level of the work. I have had an excellent experience with this company and I have been using them for many years - I would really recommend using these guys. They may be more expensive, but you get what you pay for :)
Suzanne Solomon rated Pimlico Plumbers 5 stars
2 months ago
Fri,28 Mar’2025. I’ve just witnessed efficiency at its best. End of working day, a Friday, my bed broke! I needed a carpenter/ handyman badly. Now what? 1st on Safari list was Pimlico Plumbers (naturally) Super on-the-ball ZANE answered my call within 2 rings, and had someone out to me within the hour.Thank you ZANE. RICHARD W, Charlie Mullins lookalike, did the job to perfection- best all round carpenter I’ve come across, super fast and friendly to boot.Thank you RICHARD W. I followed up by ringing P P’s call centre. This time, pleasant, obliging HAYGH answered my call, and again, within 2 rings! I paid for 1 hour up front, as per PP’s policy. Not over priced, as their reputation implies, for this super-slick operation, with my problem turned around within a couple hours. And, free aftercare if needed. Now, I can sleep easy. S.Solomon
Ana Carolina Oliveira rated Pimlico Plumbers 5 stars
2 months ago
I've used Pimlico Plumbers services a few times now and every time the customer service is quick and easy. I've always managed to book someone to come in the next few days, and every engineer that has come to fix various problems around the house have been excellent. Always polite, knowledgeable and speedy. The last time we had Roy Abbott come to do various electricity related jobs around the house and everything went swimmingly. He was polite, professional and explained everything he was doing and things we needed to know to avoid problems in the future. I absolutely recommend.

Frequently Asked Questions About Pimlico Plumbers

How quickly can I get an appointment with Pimlico Plumbers?

Customers often report being able to book engineers for next-day or even same-day service, depending on availability. Phone and call centre staff respond quickly and help coordinate fast dispatch to address urgent or routine issues.

Are Pimlico Plumbers’ staff knowledgeable about different types of repairs?

Reviews highlight that staff handle a wide range of repairs, including plumbing, electrical, carpentry, and roof work. Engineers are frequently noted as competent, knowledgeable, and capable of explaining solutions and future prevention.

Is the pricing for Pimlico Plumbers’ services transparent?

The company generally charges upfront pricing, with customers paying for an hour in advance before work begins. While some consider the service premium-priced, most reviews feel the cost is justified given the work quality and professionalism.

About Pimlico Plumbers

Plumbers
Pimlico Plumbers is a service company specializing in plumbing, heating, electrical, carpentry, roof repairs, and handyman solutions. It operates primarily in the London area, delivering in-person home repair and maintenance services by deploying trained engineers and tradespeople directly to customers’ properties.

Pimlico Plumbers manages customer appointments through phone and call center bookings, emphasizing rapid response times and transparent job assignments. Engineers are dispatched for diagnosis, quotation, and repair, often providing clear explanations of work and available aftercare. The company operates with upfront pricing policies and schedules jobs around customer convenience.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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