Frequent themes in the feedback include prompt response times, skilled troubleshooting of complex or longstanding issues, and a willingness to explain work in detail. Customers repeatedly highlight the care and diligence of the staff, citing experiences with team members who provided updates, offered maintenance plans, and left clear documentation of work done. The company is also commended for successfully managing large-scale jobs in co-op buildings and homes in Brooklyn.
Overall, Petri Plumbing is regarded as a reputable and dependable provider of plumbing and heating services in Brooklyn. Trust is reinforced by repeat use, board-level endorsements, and consistent references to reliable, communicative professionals. The local reputation appears strong, with many reviewers explicitly recommending Petri Plumbing for both urgent and ongoing residential needs.