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Petri Plumbing, Heating, Cooling & Drain Cleaning Reviews

Rated 4.4 based on 36 Reviews

901 Bay Ridge Ave, Brooklyn, NY 11219, United States

Plumbers Brooklyn

Published on
January 18, 2024
Last updated
June 17, 2025

Reviews Summary

Customer reviews for Petri Plumbing in Brooklyn indicate an overwhelmingly positive sentiment toward the company’s heating, plumbing, and HVAC services. Reviewers consistently mention the professionalism, thoroughness, and clear communication demonstrated by technicians—especially Will Rivera, Michael Butcher, and others. Critical details like detailed invoicing and transparent pricing, even when described as higher than average, are appreciated. A minor but recurrent observation is that the cost may be on the higher side.

Frequent themes in the feedback include prompt response times, skilled troubleshooting of complex or longstanding issues, and a willingness to explain work in detail. Customers repeatedly highlight the care and diligence of the staff, citing experiences with team members who provided updates, offered maintenance plans, and left clear documentation of work done. The company is also commended for successfully managing large-scale jobs in co-op buildings and homes in Brooklyn.

Overall, Petri Plumbing is regarded as a reputable and dependable provider of plumbing and heating services in Brooklyn. Trust is reinforced by repeat use, board-level endorsements, and consistent references to reliable, communicative professionals. The local reputation appears strong, with many reviewers explicitly recommending Petri Plumbing for both urgent and ongoing residential needs.
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What Customers Are Saying About Petri Plumbing, Heating, Cooling & Drain Cleaning?

professional, thoughtful, and incredibly thorough

efficient but friendly, professional and very knowledgeable

professional, courteous, and just incredibly capable

prompt, professional, and really good

on time and maintained excellent communication

diagnosed and fixed the issue in no time

knowledgeable and not only that they were kind

pricing is up front and transparent

expertise, skill, and professionalism were appreciated

professional, patient, and skilled

Trustguide extracts key phrases from reviews about Petri Plumbing, Heating, Cooling & Drain Cleaning and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Petri Plumbing, Heating, Cooling & Drain Cleaning's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Petri Plumbing, Heating, Cooling & Drain Cleaning Ratings

5

As of Based on 36 revies as of Jan 18, 2024

Petri Plumbing, Heating, Cooling & Drain Cleaning Score

100%

As of Based on 36 revies as of Jan 18, 2024

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Customer Reviews

As of Jun 17, 2025, 36 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Petri Plumbing, Heating, Cooling & Drain Cleaning's publicly available reviews View source

Dan Morrison rated Petri Plumbing, Heating, Cooling & Drain Cleaning 5 stars
a month ago
⭐️⭐️⭐️⭐️⭐️ We recently hired Petri Plumbing to address some persistent heating issues in our small, self-managed Brooklyn co-op—and we’re really glad we did. Technicians Will Rivera and Michael Butcher were fantastic: professional, thoughtful, and incredibly thorough. The job was complex, involving work on our boiler, risers, and radiators throughout the building. They took their time, explained every step in detail, and made sure we understood both what they were doing and why. The invoice was reviewed line by line, and they even updated their service notes with clarifications and next steps—including a follow-up skimming of the boiler at the start of the next heating season. Their final report was a detailed breakdown of everything they worked on and what we should monitor moving forward. Yes, the service was on the pricier side—but the quality, care, and professionalism were well worth it. We felt like Will and Butcher really went the extra mile to ensure we were comfortable and informed. Highly recommend. —152 North 9th Street Apt. Corp. (Board of Directors)
Roseangela Fracchiolla rated Petri Plumbing, Heating, Cooling & Drain Cleaning 5 stars
a month ago
Petri plumbing was not only efficient but friendly, professional and very knowledgeable. William, Ethan and Sean were helpful and got the job done in a timely fashion. I appreciate their help with this matter and highly recommend their services!
Arthur Goldwag rated Petri Plumbing, Heating, Cooling & Drain Cleaning 5 stars
a month ago
We had a heavy rain the other night. About an hour into it, water started bubbling out of the base of one of our toilets and didn't stop until the rain did four hours later. My son and I must have bailed 100 gallons or more. We called Petri in the morning and Junior arrived within a few hours, gave us a diagnosis, and promised to have the problem(s) fixed the same day. A couple hours later Will and Michael pulled up, and when they left at 8:00 pm, our sewer line and storm drains were cleared, our bathroom was reassembled and cleaned, and I knew a lot more about the internal workings of our 100-plus year-old house than I had before. All three were professional, courteous, and just incredibly capable. I cannot recommend them or Petri enough.

Frequently Asked Questions About Petri Plumbing, Heating, Cooling & Drain Cleaning

Are Petri Plumbing’s prices higher compared to other providers?

Some reviews mention that Petri Plumbing’s services are on the pricier side. However, customers note that pricing is transparent, and the value received reflects thorough workmanship and detailed communication throughout the job.

Will technicians explain the work being done and next steps?

Yes, multiple reviewers report that technicians take time to explain each step of the process, review invoices line by line, and provide follow-up recommendations or clear documentation after the work is completed.

Do they offer same-day appointments for urgent plumbing issues?

Yes, reviews confirm that Petri Plumbing can arrange same-day service for urgent issues like drain clearing or leaks, and customers have experienced quick, responsive scheduling, sometimes seeing technicians within hours of calling.

About Petri Plumbing, Heating, Cooling & Drain Cleaning

Plumbers
Petri Plumbing is a service company specializing in plumbing, heating, and HVAC solutions for residential and co-op buildings, primarily in Brooklyn. The company delivers in-person technical services such as boiler repairs, drain cleaning, maintenance plans, and gas piping work by deploying trained technicians directly to clients' properties.

Petri Plumbing operates with a team-based approach where technicians are assigned specific jobs and keep clients informed throughout the process. Services typically include detailed invoicing, on-site diagnostics, and comprehensive breakdowns of completed work. The company emphasizes transparency about pricing, scheduling follow-up visits, and providing customers with clear documentation for ongoing maintenance.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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