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Papago Golf Course Reviews Summary

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Golf Courses | Phoenix, AZ

5595 E Karsten Wy, Phoenix, AZ 85008, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Papago Golf Course?

As of Apr 05, 2024, 674 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Papago Golf Course's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 05, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 5, 2024
Last updated
April 5, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Papago Golf Course's customers had a positive experience.

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Papago Golf Course's customer reviews analysis

A comprehensive analysis of recent customer feedback indicates that Papago Golf Club enjoys a predominantly positive reputation. Customers frequently praise the professional staff and excellent facilities, particularly the venue's suitability for weddings and events. The scenic views and course quality are consistent points of commendation, reinforcing the club's status as a desirable location for golf enthusiasts. Notably, the well-maintained greens and the provision of amenities, such as cold water stations, contribute to an enjoyable customer experience. Additionally, the challenge of the course balanced with fairness is appreciated, suggesting a satisfying play experience for various skill levels. However, the reviews highlight some operational difficulties, such as communication issues regarding course conditions after bad weather, and delays in availability of services, such as cart services on busy days. Some concerns have also been raised regarding the course's maintenance standard relative to the fees charged and the inconvenience of cart paths' condition or the absence thereof.

Positive Feedback

Papago Golf Club garners commendation for several strengths based on customers' feedback. The venue is celebrated for its exceptional service during events, with staff members known for their professionalism and helpfulness. The quality and condition of the course are lauded, especially its beauty and meticulous landscaping that significantly enhance the golfing experience. Customers also value practical amenities like GPS-equipped carts and cold water availability during hot weather. The course presents an enjoyable challenge that satisfies a range of golfing abilities, buttressed by staff efforts in the Pro Shop to provide informative, accommodating assistance. The food and restaurant services receive specific mention for quality, adding to an all-encompassing, positive golfing day out at Papago.

Concerns and Threads

Despite the overall favorable impressions, Papago Golf Club faces a few recurrent criticisms that affect its reputation among some customers. There have been instances of communication gaps, particularly regarding course playability post-inclement weather. Feedback has also pointed to instances of operational mismanagement, such as the lack of a starter on the course at peak times, which causes delays and can disrupt the pace of play. Some golfers find the cart path conditions subpar, with complaints of dust affecting not only their equipment but also their health. Concerning value, a few reviews suggest that course conditions do not always match the higher-end fees when compared to the expectations for a collegiate level course. This dissonance between price and perceived value is a recurring theme that the club may need to address.

Frequently asked questions about Papago Golf Course

Is the driving range fee included with my green fees at Papago Golf Club?

No, the driving range fee is not included with the green fees. Additional charges apply for those wishing to use the driving range.

What amenities can I expect at Papago Golf Club during hot weather?

The club provides cold water stations throughout the course for hydration, and golf carts are equipped with GPS. It is advisable to bring a large water jug and a towel when golfing in hot conditions.

Does Papago Golf Club offer food services and is the quality commendable?

Yes, Papago Golf Club has a restaurant on-site with a variety of menu options. The quality of the food is highly regarded by customers, making it a recommended aspect of the experience at the club.

Recent customer reviews and testimonials for Papago Golf Course

Papago Golf Course
Johnny Cascio (DJ Brooklyn Johnny)
5-Star
2 weeks ago
Outstanding Wedding Venue! Professional staff and very willing to lend a helping hand for any needs. Highly recommend this for all parties and wedding receptions.
Papago Golf Course
Todd Schappell
5-Star
2 months ago
Played after 1.5 days of rain. Walking only because cart paths don’t go all the way around. They said they left me a message but never got one. Course was in good shape and still got roll and no standing water. Greens rolled nice.
Papago Golf Course
Alexa Harcourt
5-Star
3 days ago
The staff is so kind and pretty views! Love coming here to hit some golf balls.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
674
reviews
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Average
Fair
Poor
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About Papago Golf Course

Golf Courses
Public golf course with 18-holes & wedding venue open since 1963 with a clubhouse bar & grill.
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