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Olo Acupuncture

Olo Acupuncture Reviews Summary

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Acupuncture | New York, NY

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Top floor, 119 W 23rd St #1001, New York, NY 10011, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Olo Acupuncture?

As of Mar 13, 2024, 68 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Olo Acupuncture's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 29, 2024
Last updated
March 13, 2024

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Olo Acupuncture's customer reviews analysis

The overall company reputation of Olo Acupuncture, based on the customer reviews, appears to be exceptionally positive with customers praising both the acupuncturists' professional abilities and their personalized approach to treatment. A recurring theme of the feedback highlights the longevity of the clients' relationships with their practitioners, signaling a deep satisfaction with the services provided. The impression is that Olo Acupuncture offers a nurturing and effective experience, tailoring treatments to individual needs and ensuring patient comfort and care. The practitioners are noted for going above and beyond in their support and are recommended for issues like female reproductive problems, pain management, and emotional release. However, there is at least one account of a negative experience where the customer felt unwelcome, rushed, and dissatisfied with both the consultation and treatment, indicating a possible lapse in service quality or communication.

Positive Feedback

Key positive elements from the customer feedback include the high level of skill attributed to the acupuncturists and the holistic and caring nature of the treatment received. Many reviews praise the life-changing impact of the services, with specific mention of help with reproductive issues, pain, and general health. The long-term commitment of customers to the practitioners at Olo Acupuncture suggests that the relationships built are based on trust, quality of care, and effective treatment. The practitioners are described as gentle, kind, and attentive, fostering an atmosphere of relaxation and healing. Additionally, the personalized aftercare, including follow-up email communication, demonstrates a strong commitment to the full wellness journey of clients.

Concerns and Threads

While the majority of the feedback is overwhelmingly positive, highlighted negative aspects are primarily focused around one critical review, raising concerns about the quality of the customer service for particular cases. The customer felt rushed, unwelcomed, and underinformed during their visit, lacking the consultation they expected. The treatment room was reported to not be accommodating for their needs (specifically maternity-friendly), and there was dissatisfaction with the practitioner's attentiveness and explanation of the treatment. This isolated report suggests that while the standard of care is normally high, there can be inconsistencies in service delivery or communication, particularly when addressing specialized needs such as maternity acupuncture.

Frequently asked questions about Olo Acupuncture

Can Olo Acupuncture help with specific health issues like female reproductive problems?

Yes, several reviewers have reported that Olo Acupuncture offers effective treatment for a range of health issues, including female reproductive problems. Clients have praised practitioners for their knowledge and success in regulating menstrual cycles and providing relief for other related issues.

What can I expect in terms of the approach to treatment at Olo Acupuncture?

Customers can expect a personalized and tailored approach to treatment at Olo Acupuncture. Practitioners are noted for their thoroughness in understanding individual health histories, providing detailed explanations, and checking regularly on comfort levels during treatment.

Is the atmosphere at Olo Acupuncture conducive to relaxation and healing?

Reviews consistently describe the atmosphere at Olo Acupuncture as warm, relaxing, and conducive to healing. Many clients have felt that the environment allowed them to relax deeply and some even experienced emotional release during their sessions.

Recent customer reviews and testimonials for Olo Acupuncture

Olo Acupuncture
Abbie MG
5-Star
2 weeks ago
I've been coming to Olo for 9 years, and truly can't speak highly enough of them. Their services genuinely changed my life. Every single acupuncturist I've worked with here has been exceptional, and I cannot recommend them more highly.
Olo Acupuncture
MJ
5-Star
5 months ago
Every single practitioner and staff member at Olo Acupuncture is stellar. Extraordinarily caring, they go above and beyond and truly take the time to tailor and personalize care, even on the weekends and to consult on complex cases. I've been a patient since 2018 and am forever grateful to everyone here 🤗
Olo Acupuncture
Nicole Turner
5-Star
9 months ago
HIGHLY recommend acupuncture with Kayla! The only practitioner, after seeing 4 different Dr's,who regulated my cycle after YEARS of struggling with period issues. She's been a true life saver! Anyone suffering with female reproductive issues should see her. Can't say enough good things about her. Not to mention the incredibly warm and relaxing atmosphere at Olo. 5 out of 5 recommend!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Olo Acupuncture's customers had a positive experience.

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Olo Acupuncture

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
68
reviews
Excellent
Good
Average
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Poor
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About Olo Acupuncture

Acupuncture

Olo Acupuncture a community acupuncture clinic in New York City.Located between the Manhattan neighborhoods of Chelsea and Flatiron, we're a quick walk from Penn Station, the Garment District, NoMad and Union Square, and easily accessible via Subway from just about everywhere else.

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