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Northwest Plumbing Solutions

Northwest Plumbing Solutions Reviews Summary

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Plumbers | Manchester

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75 Kenilworth Ave, Whitefield, Manchester M45 6TR

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Northwest Plumbing Solutions?

As of Mar 13, 2024, 148 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Northwest Plumbing Solutions's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 4, 2024
Last updated
March 13, 2024

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Northwest Plumbing Solutions's customer reviews analysis

Northwest Plumbing Solutions Ltd. maintains a commendable reputation according to the reviews. Customers repeatedly praise the professionalism, efficiency, and cost-effectiveness of the service provided. Notably, the team, typically led by Mike, receives accolades for their quality workmanship and the informative and transparent communication style. The reviews suggest a sense of reliability with the company attending to emergencies promptly and exhibiting knowledge and expertise in their field. Emphasized across multiple testimonials is the company's ability to provide competitive pricing, especially when compared with larger entities such as British Gas, which adds to customer satisfaction. The trend in feedback underscores a committed approach to education and hands-on leadership by senior team members, especially Mike, ensuring younger employees gain valuable insight during installations.

Positive Feedback

Customers consistently commend Northwest Plumbing Solutions Ltd. for its exceptional service, citing Mike's experience, the team's professionalism, and satisfactory price points. The positive aspects highlighted include the company's prompt response to service requests, including emergency situations, and their same-day availability. Reviews frequently acknowledge their efficient work, from fitting new boilers to annual maintenance services. The customers appreciate not just the functional installation but also the aesthetic considerations taken into account. The team is also recognized for the cleanliness of their work and their respectful behavior. Moreover, proactive communication, such as annual reminders for boiler service, is considered a valuable component of their service offering.

Concerns and Threads

Despite the overwhelmingly positive reviews, there are minimal explicit negative comments to draw conclusions from. However, the absence of negative experiences in current reviews does not preclude the possibility of downsides not being mentioned. It is conceivable that as the number of customers grows, so may the likelihood of encountering varied expectations and potential dissatisfaction. Yet, based on the data provided, there doesn’t seem to be a significant trend of negative customer feedback for Northwest Plumbing Solutions Ltd.

Frequently asked questions about Northwest Plumbing Solutions

How does Northwest Plumbing Solutions Ltd. compare in price to larger companies like British Gas?

According to customer reviews, Northwest Plumbing Solutions Ltd. offers competitive pricing that is often more cost-effective than larger companies, such as British Gas, for similar services.

What kind of emergency response can I expect from Northwest Plumbing Solutions Ltd.?

Customers report that Northwest Plumbing Solutions Ltd. is prompt in addressing emergency situations and is known to offer same-day service when needed.

Can I rely on Northwest Plumbing Solutions Ltd. for complex installations like moving a boiler to a new location?

Yes, based on customer testimonials, the team at Northwest Plumbing Solutions Ltd. is skilled at handling complex jobs, such as installing boilers in new locations and providing necessary advice, with a clean and neat work ethic.

Recent customer reviews and testimonials for Northwest Plumbing Solutions

Northwest Plumbing Solutions
Christopher Mayhew
5-Star
4 months ago
Mike and his team did a great job fitting a brand new boiler in our house. Communication was great and the team were all super professional. I could tell he was very experienced by the direction and information he was giving to his team. Mike made sure all the TRVs were in the best location, the wooden box panels surrounding the boiler were cut in the most aesthetic way, and ensured that I had full understanding of the controls and boiler app before they left. Very efficient, quality workmanship and £700 cheaper than those clowns at British Gas. I would definitely recommend, and shall certainly be contacting them for any future plumbing issues. Service: Heating system installation
Northwest Plumbing Solutions
Chrissie Dyson
5-Star
2 weeks ago
Kieran the plumber was excellent, had had a terrible leak through ceiling while building work had been going on. Was found to be due to water coming in from bay window roof. Happily the builders agreed with him and are going to rectify it. Highly recommend this company, was very hard to trace the leak as was behind new flashing and leaking out under the floorboards, looked more like a burst pipe from the amount of water but was just good old Mancunian rain.
Northwest Plumbing Solutions
Scott Cooper
5-Star
a month ago
Used this company on more than one occasion: they turn up, they turn up the same day, and not only are they all brilliant lads, they do the job quickly and at a more than reasonable price. They are the only plumbers in my phone contacts, definitely don't need another. Thanks fellas.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Northwest Plumbing Solutions's customers had a positive experience.

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Northwest Plumbing Solutions

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
148
reviews
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Average
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Poor
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About Northwest Plumbing Solutions

Plumbers

Northwest Plumbing Solutions has been serving Whitefield, Prestwich, Middleton, Bury, Salford, and beyond since 2004. With two Fully qualified Gas Safe Registered engineers, as well a bathroom fitter and an apprentice we are big enough to deal with all jobs, big or small. From boiler installations and bathroom installations to dripping taps and leaks we can help. We are not a large faceless company we are a small, local, caring company.

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