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Mud Spot Aka Mud

Mud Spot Aka Mud Reviews Summary

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Cafes | New York, NY

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307 E 9th St, New York, NY 10003, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mud Spot Aka Mud?

As of Mar 13, 2024, 1021 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Mud Spot Aka Mud's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Mud Spot Aka Mud's customer reviews analysis

MUD SPOT aka MUD has garnered an overall positive company reputation based on the reviews provided, with a particular emphasis on the quality of its breakfast offerings and coffee. Customers consistently praise the menu items, describing the food as 'spectacular,' 'amazing,' and 'delicious,' with mentions of standout dishes such as egg tacos and sautéed banana bread. The atmosphere of the cafe is described as 'warm and inviting,' and the service overall is characterized as pleasant and attentive, with specific commendations directed toward individual staff members. Notwithstanding the positive feedback, there's a noted concern regarding at least one instance of perceived rudeness and unprofessional behavior from the service staff and the absence of Wi-Fi, potentially impacting the customer experience negatively. Additionally, the ambiance of the seating area is seen as dimly lit, which may not appeal to all patrons.

Positive Feedback

The positive feedback for MUD SPOT aka MUD centers on several key aspects: food quality, customer service, ambiance, and value. The breakfast menu, specialty dishes, and all-day brunch specials are extensively lauded for their flavor and creativity. Customers express satisfaction with the taste and presentation of their meals, highlighting items such as egg tacos, burritos, and an innovative take on classic brunch dishes. Positive comments are made about the staff, with adjectives like 'charming,' 'kind,' and 'attentive,' and the service is often described as enhancing the dining experience. The ambiance scores well among patrons for its 'green house barn-chic vibe' and cozy outdoor seating, adding to the overall appeal. Value for money is another recurring theme, with customers finding the pricing reasonable for the quality provided. The cafe's coffee receives special acclaim, being labeled 'silky,' 'chocolatey,' and a significant draw for both new and returning customers.

Concerns and Threads

On the downside, MUD SPOT aka MUD's reputation is slightly tarnished by isolated complaints relating to customer service and ambiance. One review specifically cites a negative encounter with a server who was perceived as rude and dismissive, which impacted that customer's likelihood to return. This incident signifies a potential inconsistency in service standards that could affect the company's reputation if not addressed. Furthermore, the lack of Wi-Fi is recognized as a drawback for some patrons who might prefer a café where they can work or browse the internet. Lastly, the dim lighting in certain sections of the establishment has been described as less than optimal, suggesting that the cafe's atmosphere may not meet everyone's preferences or needs.

Frequently asked questions about Mud Spot Aka Mud

What are some of the most recommended dishes at MUD SPOT?

Customers highly recommend the egg tacos, burrito, and sautéed banana bread. The all-day brunch specials, which include a cocktail or coffee, are also very popular among patrons.

Does MUD SPOT cater to dietary restrictions such as vegetarian or vegan?

Yes, MUD SPOT offers vegetarian options like oatmeal, pancakes, and a mushroom bowl, which can be made vegan. However, vegan protein options may be limited.

Is outdoor seating available at MUD SPOT?

MUD SPOT provides outdoor seating with post-COVID booths, where customers can enjoy brunch specials and the cafe's signature coffee.

Recent customer reviews and testimonials for Mud Spot Aka Mud

Mud Spot Aka Mud
Sanya Paul
5-Star
a month ago
Stayed at the east village hotel and Mud is right down the block! We wanted an amazing breakfast & Mud over-exceeded our expectations. Amazing food, got the egg tacos with avocado, crispyyyyy bacon and more, and the omelette. Both FIRE!!!! You’ve gotta come here. Great coffee, great vibes, and even better service. The staff was extremely plesant, nice, and charming, and even good looking which is a plus 😂 Vegetarian options: Oatmeal Kid-friendliness: Sweet place coffee shop but extended into a restaurant in the back super nice
Mud Spot Aka Mud
Tomasz Lodowski
5-Star
9 months ago
I stopped by MUD SPOT this morning and was blown away by the quality of the food and drinks. The burrito was amazing - easily one of the best I've had - and I highly recommend giving it a try. The cappuccino was also really good and definitely hit the spot. What really impressed me was the reasonable pricing. I wasn't expecting such great food and drinks at such affordable prices. The atmosphere was also really nice, and it was a great spot to hang out with family and friends. Overall, I highly recommend MUD SPOT to anyone looking for a tasty and affordable meal. I'll definitely be coming back here soon!
Mud Spot Aka Mud
Nany the Realtor Real estate agent in NYC
5-Star
2 months ago
Great food and service. Love the look of the restaurant, very warm and inviting. The back seating was cozy and made for a great lunch date.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mud Spot Aka Mud's customers had a positive experience.

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Mud Spot Aka Mud

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
1021
reviews
Excellent
Good
Average
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Poor
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About Mud Spot Aka Mud

Cafes

A sibling of the roving coffee truck, this chill spot also serves American fare & craft beers.

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