The Mike McCann Team - KW Empower has established a highly positive reputation, based on the latest reviews, for its professionalism, market knowledge, and effective communication. Customers widely acknowledge the team's proficiency in guiding them through the real estate process, whether buying or selling. The team's ability to set realistic expectations and sell properties quickly, often above asking price, is a recurring theme. The reviews suggest that the team's customer service is highly efficient and that their personal approach makes clients feel supported and valued throughout their transactions. The agents, including Mike McCann, Ben, Lauren Acker Kratz, Stuart Cohen, and Zack Cohen, are all praised for their attentiveness, responsiveness, and expertise. Issues that arise are handled swiftly, which reflects well on the team’s problem-solving capabilities. Overall, the Mike McCann Team appears to deliver an exceptional customer experience characterized by personal touches, efficiency, and successful outcomes.
The reviews consistently highlight several key positive aspects of the Mike McCann Team's customer service. Mike McCann himself is described as offering detailed and transformative advice on home selling strategies, leading to swift, above-market sales. Communication is praised for being clear and timely. Agents, including Ben, Lauren, Stuart, and Zack, are recognized for their deep market knowledge, responsiveness, and negotiation skills. The team's approach is geared towards building trust, with a focus on the customer's welfare and satisfaction. Mike and his team are also appreciated for their ability to tackle unexpected challenges effectively, ensuring a smooth process for clients. The individualized attention from the team, their professionalism, and their ability to make clients feel like family are key factors contributing to the company's commendable reputation.
Despite the overwhelmingly positive feedback, the data provided does not present a significant amount of negative aspects regarding customer experiences with The Mike McCann Team. There are no recurring patterns of dissatisfaction or criticism in the given reviews to analyze and hence, no substantial negative feedback to report. It is important to acknowledge that the absence of negative commentary in this selection of reviews does not necessarily imply a perfect service; rather, it highlights that any potential areas of improvement have not been captured within this limited data sample.
The Mike McCann Team utilizes their in-depth market knowledge to recommend selling prices. They make detailed assessments of homes and offer guidance to clients, often leading to selling at prices higher than initially expected, as evidenced by customer testimonials.
Yes, reviewers consistently mention the clear and timely communication they received from the team. They are known for being knowledgeable, informative, and responsive to client questions throughout the transaction process.
Agents at The Mike McCann Team are described as professional and personable, providing individual attention and a supportive environment. They are praised for being attentive, engaged, and for treating clients with a personal touch that extends beyond business transactions.
The dynamic and motivated professionals of The Mike McCann Team consistently keep client satisfaction as their primary focus. Our team members are knowledgeable and passionate about Philadelphia’s wide range of neighborhoods and properties. We target the specific needs of our clients in order to provide you with the resources and expertise you deserve and use our extensive experience of our city to find the ideal location for your perfect home. Whether you are interested in buying, selling or investing in Philadelphia, let us be your guide to the Philadelphia real estate market—no one will work harder for you than The Mike McCann Team.
