The overall company reputation of Manchester Aesthetics Clinic, as reflected by the reviews presented, leans significantly towards the positive with recurrent compliments on the professionalism and friendliness of the staff, particularly Sue. Customers frequently appreciate being put at ease, especially those undergoing treatments for the first time or those apprehensive about procedures like Botox. The detailed explanations provided by practitioners, Sue's expertise, and clear communication regarding treatments and aftercare are highlighted as key elements of the customer experience. Notably, the clinic's cleanliness and calming atmosphere enhance its reputation. However, there is a serious concern raised by a treatment with severe adverse effects, which suggests that there may be issues related to risks communication and aftercare support for more invasive treatments.
Positive aspects of customer feedback center on the high level of professional care and customer service at Manchester Aesthetics Clinic. Sue is consistently mentioned for her calming presence and ability to explain procedures thoroughly, which instills confidence and relaxation in clients. The cleanliness and welcoming environment of the clinic also receive high praise. Customers report satisfaction with their results across various treatments, from Botox to hair regrowth therapies – indicative of skilled staff and effective treatments. Repeat clients, comfort during procedures like lash lifts and fillers, and the addition of comforting touches like heated mattress overlays are frequently noted as positive experiences.
While the majority of customer feedback is positive, there is a significant concern with a reported negative experience following a CO2 laser vaginal treatment. The affected customer describes a lack of communication regarding potential severe adverse effects, poor post-treatment support, and lack of accountability from Sue and the clinic. This stands in stark contrast with other reviews and could point to a discrepancy in the handling of non-surgical vs. surgical or more invasive treatments. It emphasizes a potential issue with risk disclosure and aftercare for certain treatments, which could impact the trust and safety perception of new and returning clients considering similar procedures.
First-time clients can expect a thorough explanation of the procedure, including details on what to expect, possible side effects, and aftercare instructions. The staff, especially Sue, will aim to ensure comfort and clear communication throughout your visit.
Patient comfort is prioritized with a calming environment and professional staff who explain all procedures in detail. The clinic also has added comforts such as heated mattress overlays and takes additional measures to keep patients at ease, especially those with needle phobias.
While most reviews suggest comprehensive aftercare instructions and effective communication, there is at least one account of issues with aftercare support and communication following an invasive treatment. Prospective clients should discuss potential risks and aftercare support in detail before undergoing treatment, especially for more invasive procedures.
At Manchester Aesthetics We offer non surgical medical aesthetic treatments, along with a wide range of Laser, skin, beauty, health & Holistic treatments.Our aim is to provide a professional, ethical, safe, friendly environment to ensure you are in safe hands before, during & after every visit.Our owner Sue is a registered nurse and Independent prescriber, with 21 years NHS experience and 11 years working within the medical aesthetics field. Our staff are highly trained and continually updating their knowledge, ensuring you are given the best treatments available.
