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Los Angeles County Museum Of Art

Los Angeles County Museum Of Art Reviews Summary

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Activities & Tours | Los Angeles, CA

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5905 Wilshire Blvd, Los Angeles, CA 90036, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Los Angeles County Museum Of Art?

As of Mar 13, 2024, 18308 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Los Angeles County Museum Of Art's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 21, 2024
Last updated
March 13, 2024

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Los Angeles County Museum Of Art's customer reviews analysis

The overall reputation of the Los Angeles County Museum of Art (LACMA) appears to be positive, with many visitors enjoying the variety of exhibitions and the museum's ambiance. Recurring positive sentiments include the appreciation for the diverse displays of modern and contemporary art, as well as the enjoyable experience for families and children, especially with the outdoor installations like the Urban Lights. On the downside, negative reviews focus primarily on issues with staff behavior, perceived high entrance and parking fees, and limited access to certain exhibits due to either museum closing times or additional fees for separate sections. It seems that while the museum provides a valuable cultural experience, there is room for improvement in customer service and cost transparency.

Positive Feedback

Positive aspects of the Los Angeles County Museum of Art as reflected in customer feedback include a broad appreciation for its varied and interesting exhibitions, such as modern masterpieces and textiles, that cater to a wide audience. Patrons particularly highlighted the museum's family-friendly nature and the ability to engage children in an artistic setting. Additionally, the ambiance and outdoor installations like the Urban Lights are mentioned as visually appealing and a favorite among visitors. The museum's setting also contributes to its appeal, with convenient parking and the museum’s architectural design being points of satisfaction.

Concerns and Threads

Key negative aspects found in some of the customer feedback include dissatisfaction with staff interactions, where some members were described as rude or uninviting. The cost of both parking and admission has been critiqued for being unexpectedly high, raising concerns over the value for money, especially for those spending limited time at the museum. Issues surrounding accessibility and additional costs for different sections of the museum have also been mentioned as a drawback. In summary, the negative feedback tends to revolve around the financial aspects and customer service experiences at LACMA.

Frequently asked questions about Los Angeles County Museum Of Art

What are the ticket prices and are there additional costs for certain exhibitions at LACMA?

Ticket prices at LACMA vary, and there may be additional costs for access to certain exhibitions or sections of the museum. It is best to check the museum's official website for the most up-to-date pricing and any extra fees that might apply.

Is parking readily available at the museum, and what are the costs?

Parking is available on-site with both street and underground options. However, visitors have noted that parking fees can be high, so it's advised to plan ahead for parking costs or seek alternative transportation methods if possible.

Are there family-friendly exhibits and activities at LACMA?

Yes, LACMA offers a variety of family-friendly exhibits and activities. Outdoor installations such as the Urban Lights are popular among children, and the museum's diverse range of art appeals to all age groups. Always check the museum's calendar for current and upcoming family-friendly events.

Recent customer reviews and testimonials for Los Angeles County Museum Of Art

Los Angeles County Museum Of Art
Maria Madriz
5-Star
a month ago
Always a great place to visit! Love coming here with my kids. We love to take pictures with the light fixtures outside. The kiddos love to run and play here. The ambiance is always so nice here! Highly recommend for anyone that has always had thoughts of coming here. You must!
Los Angeles County Museum Of Art
Jamie Oh
5-Star
a month ago
A variety of interesting exhibitions featuring modern and contemporary art. Saw many modern masterpieces by well-known artists. It was interesting to see the pieces that are tied to Los Angeles history as well. I found the Textiles and Woven Art exhibition on the second floor very well-curated - had a lot of fun seeing it! Not too busy and easy to navigate. Unfortunately only got to see one of the buildings because of the time I had but would love to visit again for a more in depth experience!
Los Angeles County Museum Of Art
J W
5-Star
a week ago
A wonderful , timed entry museum with various indoor and outdoor art galleries and exhibits, including the Urban Lights. We visited at dusk and some exhibits, including the outdoor Levitated Mass were not closed and not available for viewing. Most of the staff were friendly but there was a rude staff member (male) at the entry to the Levitated Mass, yelling the visitors to stay away. LACMA needs to look into this unacceptable behavior from this employee.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Los Angeles County Museum Of Art's customers had a positive experience.

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Los Angeles County Museum Of Art

Overall Rating

TrustScore®
A+
A
B
C
D
F
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Overall Rating
4.6
/5
18308
reviews
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About Los Angeles County Museum Of Art

Activities & Tours

This 20-acre campus with diverse collections spanning art history also offers screenings & concerts.

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